Search found 151 matches

by davidkillingsworth
Tue Feb 13, 2018 5:14 pm
Forum: Installation and Upgrade
Topic: Since Upgrading To Zimbra 8.8.5, Have Been Getting Numerous Lock Errors
Replies: 42
Views: 4489

Re: Since Upgrading To Zimbra 8.8.5, Have Been Getting Numerous Lock Errors

We don't have a public bug for this, as it has been reported through Zimbra support. We've had a team of engineers focused on this, and have a hotfix in test now. It's anticipated to be available before the end of this week - I expect EOD Thursday, if all goes well. (I've warned the team that it mu...
by davidkillingsworth
Tue Feb 06, 2018 12:47 pm
Forum: Installation and Upgrade
Topic: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful
Replies: 31
Views: 2105

Re: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful

Ohh, Jorge, I agree with you on the above, but my issue is only one .... lack of free support for Activesync on Zimbra on OSE edition ... They don't want to pay, because if so, they move to Google or M$ in that case. Since they moved on using the outlook client, my headaches have increased a lot, a...
by davidkillingsworth
Tue Feb 06, 2018 12:23 pm
Forum: Installation and Upgrade
Topic: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful
Replies: 31
Views: 2105

Re: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful

Hello guys, I've escalated this issue to PM and Engineering, for them to let us know if it's a Bugzilla or ticket to follow, we'll get back to you as soon as possible. As phoenix said, if you are a Customer, please let us know the support ticket number here so we I can ask regarding that as well. I...
by davidkillingsworth
Tue Feb 06, 2018 9:31 am
Forum: Installation and Upgrade
Topic: Since Upgrading To Zimbra 8.8.5, Have Been Getting Numerous Lock Errors
Replies: 42
Views: 4489

Re: Since Upgrading To Zimbra 8.8.5, Have Been Getting Numerous Lock Errors

davidkillingsworth, from your description, you might be seeing a different problem than what this thread is about. I don't recall seeing high CPU usage or slowness when this problem happens, what I do see is many users unable to login and access email. In your mailbox.log, do you see tons of "...
by davidkillingsworth
Tue Feb 06, 2018 8:59 am
Forum: Installation and Upgrade
Topic: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful
Replies: 31
Views: 2105

Re: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful

I respectfully disagree Bill. I'm using the open source edition, but this problem surely affects NE users as well. Zimbra is supposed to be a world class email server that is supposed to be competing with Office 365 and on-premise Exchange. It's a great product and I will continue to support, recomm...
by davidkillingsworth
Tue Feb 06, 2018 2:56 am
Forum: Installation and Upgrade
Topic: Since Upgrading To Zimbra 8.8.5, Have Been Getting Numerous Lock Errors
Replies: 42
Views: 4489

Re: Since Upgrading To Zimbra 8.8.5, Have Been Getting Numerous Lock Errors

We are an MSP that has been recommending and operating Zimbra servers for some of our customers for the past 7 years or so. The fact that there is such a serious issue without so much as a bug report that we can follow, a member of the zimbra support team acknowledging this here on the forum, or any...
by davidkillingsworth
Tue Feb 06, 2018 2:44 am
Forum: Installation and Upgrade
Topic: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful
Replies: 31
Views: 2105

Re: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful

Is there a bugzilla bug report that we can at least follow.

No response from @zimbra on twitter on this issue, and no response from anyone at Zimbra support on this forum on this issue.

WTF???
by davidkillingsworth
Mon Feb 05, 2018 7:13 am
Forum: Installation and Upgrade
Topic: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful
Replies: 31
Views: 2105

Re: 8.7.11 to 8.8.6 (on Ubuntu 14.04 LTS) smooth and successful

Well, the upgrade process was very smooth. However, the server operation process is abysmal. We have had to reboot the server 3 times in the middle of the morning every 48 hours since the upgrade. The symptom is that the web server becomes too slow for users to login, or do anything meaningful in we...
by davidkillingsworth
Mon Feb 05, 2018 5:59 am
Forum: Administrators
Topic: [Solved] Upgrade and New Install 8.8.5 Web Stops Responding
Replies: 23
Views: 1995

Re: Upgrade and New Install 8.8.5 Web Stops Responding

This appears to be working now. I increased the number of Imap and Http threads and seems to have resolved the issue. Thank you everyone! Can you elaborate on what the values you set? Our server is suddenly slowing down to a crawl for web users after 24-48 hours since upgrading from 8.7.11 to 8.8.6...
by davidkillingsworth
Mon Feb 05, 2018 5:37 am
Forum: Installation and Upgrade
Topic: Since Upgrading To Zimbra 8.8.5, Have Been Getting Numerous Lock Errors
Replies: 42
Views: 4489

Re: Since Upgrading To Zimbra 8.8.5, Have Been Getting Numerous Lock Errors

I'm getting exactly the same issue as the other users. The server will run for about 48 hours and then the web interface becomes too slow for the users to login and work. What I am seeing in other discussion posts in this forum is that increasing the following variables works, but nobody says what t...

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