Zimbra Forums

There is a file named launch.log at location C:\Users\user_name\AppData\Local\Zimbra\ZIMBRA~1.tmp.1502025063\log Here are the contents: ZD is launched and searching for Java on your system JRE is found Java version is : 1.8 Value of JavaHome from regsitry is C:\Program Files\Java\jre1.8.0_141 Locati...

The only file at this location is zdesktop.out. The contents are what I listed.

Here are the log file contents from C:\Users\user_name\AppData\Local\Zimbra\Zimbra Desktop\log 0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog 548 INFO [main] log - jetty-6.1.22.z6 1799 INFO [main] log - No Transaction manager found - if...

OK, I was able to fix the issue with Win 10 System Restore not working, see: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-restore-error-0x80070091/cedb6d6a-a3cf-4917-a6c0-a1544631adb6 However, after restoring the system to the configuration before upgrading to 7.3.1, I ...

Thanks for your help. I removed 7.3.1 using control panel and then successfully installed 7.3.0 but I still get the same message "Initializing, please wait..." and Desktop won't start. I looked at the zdrun.vbs file and I can see where the message is being generated but I'm not familiar en...

I am running Zimbra Desktop on a Windows 10 PC. I have successfully used version 7.3.0 for some time but after upgrading to 7.3.1, I get a message box saying "Initializing, please wait..." when I try to start the program and it never starts. I ran "Repair" from the installer but ...