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Thanks a lot for your reply!

I've increased the amount of memory last night but I'm afraid the issue still persist.

We've created a new email account for this user once again...

Thanks a lot for your reply!

I've increased the amount of memory last night but I'm afraid the issue still persist.

We've created a new email account for this user once again...

Thanks for your reply, Here's what you asked for: [!!] InnoDB buffer pool / data size: 4.0G / 30.6G total used free shared buff/cache available Mem: 32945624 14197604 261608 353280 18486412 17902212 Swap: 3903484 2172 3901312 The users are connected to their mailboxes using imaps. Only a few of them...

This is what I get:

Variables to adjust:
skip-name-resolve=ON
table_definition_cache (400) > 1792 or -1 (autosizing if supported)
performance_schema=ON
key_buffer_size (~ 24M)
innodb_buffer_pool_size (>= 30.6G) if possible.
innodb_buffer_pool_instances(=4)

Hi there!

I have no explanation for this issue.

It happens only to one email account. We've deleted it moths ago and again the same user has the same issue.

Only happens to this email account.

Does anyone has any idea?

Thanks for reply! I'm sorry I meant that the server was not using the swap. It took only 130MBytes of swap. That means that the server is not using the swap. About the java_heap_size this are my values: mailboxd_java_heap_memory_percent = 40 mailboxd_java_heap_new_size_percent = 25 mailboxd_java_hea...

Hi! We're suffering this issue for months. And it happens to the same users. There are two users that uses the email in a very intensive way. It's possible that they received around 2000 emails per day. The problem is that sometimes these accounts stops synchronizing from any email client. We can no...

Buenas, Este problema sigue pasando. En algunos correos con clientes Outlook 2019 y ZIMBRA 8.8.15_GA_4018.FOSS. Aleatoriamente los correos en el cliente se muestran en blanco y si entras vía web a la cuenta ves los archivos como adjuntos y aparece el dichoso Desconocido <text/rtf> Hemos verificado v...

An update:

I've followed the upgrading steps at the zimbra's web. So I have a ldap backup. I've checked it and there's no zimbraLDAPSchemaVersion attribute so it's not a problem with the upgrade.

Is there any way to insert the right value at the ldap?

Thanks

Good evening, I've upgraded my zimbra 8.7.11-GA (Ubuntu 14.04) to zimbra 8.8.8-GA (Ubuntu 16.04). I did it in a test environment and it all went fine using the upgrade guide. Well, actually I had to renew the selfsigned certificates and apply a zimbra-chat schemma upgrade from 108 to 109. But when I...