Search found 25 matches

by Al-MacLean
Mon Oct 30, 2017 10:36 am
Forum: Administrators
Topic: zimbra SMTP authentification
Replies: 13
Views: 2130

Re: zimbra SMTP authentification

Hi, There's a troubleshooting wiki available for SMTP authentication that might help you (or at least point you in the direction of what to check): https://wiki.zimbra.com/wiki/SMTP_Auth_Problems . Some authentication relates to sending outbound to an external MTA (such as using Google's services as...
by Al-MacLean
Fri Oct 27, 2017 9:27 am
Forum: Administrators
Topic: STARTTLS not advertised on port 25 for receiving
Replies: 10
Views: 3351

Re: Inbound SMTP STARTTLS not advertised on port 25

Is my post above the in the right section? Can anyone suggest why STARTTLS is not being advertised when connecting to our port 25, but basic properties are?
The PIPELINING option is also not being advertised on the public 25 port.

This is really frustrating
by Al-MacLean
Mon Oct 23, 2017 1:38 pm
Forum: Administrators
Topic: STARTTLS not advertised on port 25 for receiving
Replies: 10
Views: 3351

Inbound SMTP STARTTLS not advertised on port 25

Hi, We've had a customer call us to say they couldn't send us email and that they suspected it was related to our server not responding to allowing TLS on the inbound connection. I checked our server with the mxtoolbox.com tests and this does indicate that SMTP TLS is not supported. Our firewall has...
by Al-MacLean
Wed Oct 18, 2017 12:17 pm
Forum: Administrators
Topic: Desktop client remote admin (signatures)
Replies: 0
Views: 477

Desktop client remote admin (signatures)

Hi, Using the web-based admin tool to update users signatures is fine, but several of our users only use the Desktop Client. Changes made to signatures in the web admin tool do not seem to propagate down to the Desktop Client's unless the user quits the client and restarts it (is that expected?). I ...
by Al-MacLean
Wed May 24, 2017 2:16 pm
Forum: General Questions
Topic: ZD 7.3.0.16080 fails Windows/Office integration
Replies: 0
Views: 2026

ZD 7.3.0.16080 fails Windows/Office integration

Hi, After upgrading to Zimbra Desktop 7.3.0 (32-bit) on Windows 7, several desktop integration features break. We had to downgrade back to 7.2.8 in order to fix this, but wanted to post a comment for the developers to be aware of. 1. Other users have already posted comment that MS-Office attachments...
by Al-MacLean
Thu Nov 19, 2015 4:05 am
Forum: General Questions
Topic: Ajax web client login fails with "/service/soap/SearchRequest Failed to load"
Replies: 5
Views: 1182

Ajax web client login fails with "/service/soap/SearchRequest Failed to load"

Interesting - I'll check our list of calendars to see if that may have been involved.

Nice observation - and thanks for sharing your findings back here.
by Al-MacLean
Wed Nov 18, 2015 6:23 am
Forum: General Questions
Topic: Ajax web client login fails with "/service/soap/SearchRequest Failed to load"
Replies: 5
Views: 1182

Ajax web client login fails with "/service/soap/SearchRequest Failed to load"

One of the users that experienced the trouble started suddenly working again after the weekend, without my making any changes - but the other two were still having the same problem. I applied the Patch 4 update per our planned schedule, then did a server shutdown and restart - in fact, as I run Zimb...
by Al-MacLean
Thu Nov 05, 2015 9:13 am
Forum: General Questions
Topic: Ajax web client login fails with "/service/soap/SearchRequest Failed to load"
Replies: 5
Views: 1182

Ajax web client login fails with "/service/soap/SearchRequest Failed to load"

Hi,This morning we started experiencing web client logins failing with the Default/AJAX interface version, but only for some user accounts (which were fine yesterday).Our Zimbra version is 8.6.0_GA_1178 (OSE) on Ubuntu server 14.04 LTS, with 16GB RAM, just 22 user accounts and 40 resource accounts.&...
by Al-MacLean
Thu Jul 16, 2015 6:47 am
Forum: Administrators
Topic: Admin console - the context menu's item order has Delete at the top
Replies: 0
Views: 340

Admin console - the context menu's item order has Delete at the top

Hi, I'm new to Zimbra, so just starting to feel my way around the system.  One aspect I've found slightly disconcerting as an admin user is the context menu (right-click) in the Accounts admin console.  This places the Delete option at the very top, making it the closest to the mou...
by Al-MacLean
Thu Jul 16, 2015 6:34 am
Forum: General Questions
Topic: User account cannot open shared calendar
Replies: 9
Views: 974

User account cannot open shared calendar

So... you're suggesting our fresh install has been hacked?   Or that an internal user has somehow gained access?  Very small team without the required skillset (or inclination) - I can be pretty darn sure it's not internal. Could you point me in the direction of the log file to exa...

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