Search found 151 matches

by bhwong
Tue Jun 06, 2017 8:03 am
Forum: Administrators
Topic: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation
Replies: 40
Views: 189333

Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

So the recommendation is either not to upgrade Zimbra to 8.7.x for now if we are already on Ubuntu 14 and above? Or retain Ubuntu at version 12 if we want to upgrade to Zimbra 8.7.x? FYI, I'm currently still running Zimbra 8.0.9 on Ubuntu 10. And have successfully upgrade to Zimbra 8.6 on Ubuntu 12 ...
by bhwong
Tue Jun 06, 2017 4:53 am
Forum: Administrators
Topic: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation
Replies: 40
Views: 189333

Re: Zimbra Collaboration 8.7.x and Ubuntu OS update corrupts/removes Zimbra installation

To avoid this issue, is it better to upgrade Ubuntu to the latest version with Zimbra 8.6 before upgrading Zimbra to 8.7.x?
by bhwong
Fri May 19, 2017 6:31 am
Forum: Administrators
Topic: Single user not login Ajax Web Client
Replies: 14
Views: 9136

Re: Single user not login Ajax Web Client

Chrome console shows this error: Uncaught RangeError: Maximum call stack size exceeded
by bhwong
Fri May 19, 2017 5:57 am
Forum: Administrators
Topic: Single user not login Ajax Web Client
Replies: 14
Views: 9136

Re: Single user not login Ajax Web Client

One of our users is having similar issue. Ajax mode load forever unless switch to standard mode. But when I restore the same account, it doesn't has this problem. I have tried this but it's useless: https://wiki.zimbra.com/wiki/Error_while_try_to_use_the_Advanced_AJAX_option btw, this user is using ...
by bhwong
Thu May 18, 2017 1:48 am
Forum: General Questions
Topic: No review and cannot open office files directly after upgrade to 7.3
Replies: 13
Views: 18247

Re: No review and cannot open office files directly after upgrade to 7.3

User on Zimbra Desktop 7.3 now feedback that his webmail on Chrome can no longer login unless he switch to standard HTML version. Even so, it's not responsive at all. I hope this has nothing to do with Zimbra Desktop issue.
by bhwong
Mon May 08, 2017 9:46 am
Forum: Administrators
Topic: Slow user account issue
Replies: 0
Views: 855

Slow user account issue

One of our shared user account with a huge 50GB mailbox size and shared to many users is extremely slow. When clicking on an email, it could take about 5 seconds for the email content to show up. Is there a size limit for a Zimbra account? Is it possible to "archive" older emails into anot...
by bhwong
Fri May 05, 2017 10:08 am
Forum: General Questions
Topic: No review and cannot open office files directly after upgrade to 7.3
Replies: 13
Views: 18247

No review and cannot open office files directly after upgrade to 7.3

Users complain that after upgrading Zimbra Desktop from 7.2 to 7.3, they lost review function and they cannot open Excel, Word and Powerpoint files directly from the email attachment. The option given is to save first and find them from the download folder to open. Where can I configure this? Is Zim...
by bhwong
Wed Apr 26, 2017 7:21 am
Forum: Installation and Upgrade
Topic: Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04
Replies: 13
Views: 10177

Re: Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

I encounter the same error but with upgrading to ubuntu 12.04 instead. The command didn't work:

dpkg -l zimbra-perl\* | grep ^ii | awk '{print $2}' | xargs sudo apt-get install --reinstall -y

It said:

No packages found matching zimbra-perl*
by bhwong
Mon Mar 20, 2017 8:38 am
Forum: Administrators
Topic: Nested email attachment error
Replies: 0
Views: 1146

Nested email attachment error

One of our users has an email with some emails inside emails attachments at about 900KB. When he forward the email, both Zimbra Desktop and Web Client shows similar error: A network service error has occurred. method: [unknown] msg: system failure: IOExecption code: service.FAILURE detail: soap:Rece...
by bhwong
Tue Mar 14, 2017 2:56 am
Forum: Installation and Upgrade
Topic: Creating local repository
Replies: 3
Views: 3803

Re: Creating local repository

Also, must I have to waste so much resources to create another server just for holding a local repository? Can I do this on the same server as Zimbra instead? This will make it even faster without having to go thru the LAN transfer right? btw, where or how do we get the certificates for zimbra-wilca...