Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

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Fabio S. Schmidt
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby Fabio S. Schmidt » Wed Oct 29, 2014 11:29 am

Hi,


I am updating a installation with Ubuntu 10.04 and Zimbra 8.0.8 OSE. I have upgraded Ubuntu to 14.04 LTS and when I try to start Zimbra the message below is displayed:



/usr/bin/perl: symbol lookup error: /opt/zimbra/zimbramon/lib/x86_64-linux-gnu-thread-multi/auto/Socket/Socket.so: undefined symbol: Perl_Istack_sp_ptr



I have already installed the perl5.18 package.


Does anyone have any idea?




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jorgedlcruz
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby jorgedlcruz » Wed Oct 29, 2014 4:19 pm

Hi Fabio,


Please try to launch the installation with -s option. So the process is:


./install.sh -s

Follow the steps


When finish, launch the regular installation:


./install.sh

Follow the steps and voilá.


Best regards.

Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
Fabio S. Schmidt
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby Fabio S. Schmidt » Wed Oct 29, 2014 5:15 pm

Thank you very Much Jorge. Saved my day again. :-)
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jorgedlcruz
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby jorgedlcruz » Wed Oct 29, 2014 5:17 pm

It means that works?



Please mark like Verify Answer this question and the other one if you want :)



Best regards!
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
Fabio S. Schmidt
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby Fabio S. Schmidt » Wed Oct 29, 2014 5:23 pm

Yes , it means that I followed your suggestions and it worked.



I marked both questions like Verify Answer.



Best regards.
Aderium
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby Aderium » Fri Dec 12, 2014 9:08 am

This did not work for me.

After following the instructions once I reach the point to verify integrity of DB I still get the same error.

Any other suggestions ?
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jorgedlcruz
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby jorgedlcruz » Fri Dec 12, 2014 9:11 am

Hi Aderium,

Please provide us more information about your original Zimbra installation, the targer version, and the steps that tried to follow.



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
Fabio S. Schmidt
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby Fabio S. Schmidt » Fri Dec 12, 2014 9:52 am

Hi Aderium,



Please check if you are installing the correct Zimbra package for your distro and version. A colleague of mine had this issue recently and he was using the wrong package.
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jorgedlcruz
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby jorgedlcruz » Mon Dec 15, 2014 4:54 am

Hi Aderium,

Any news here about you problem?



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
jdp459
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Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Postby jdp459 » Mon Mar 09, 2015 10:51 am

Appear that when going from Ubuntu 10.40 Zimbra 7.2.7 with an end goal of Ubuntu 14.04 Zimbra 8.6.x - that installing 8.0.9 for all three Ubuntu OSes is required. I tried to skip any Zimbra work on 12.04 and was left with this Perl_istack_sp_ptr issue.

Fortunately, this was on a practice VM - but losing the 2 hrs wasn't fun. Doubt this will line up, but ....


  Z            Z            U            Z            U            Z           Z 
7.2.x --> 8.0.9 --> 12.04 --> 8.0.9 --> 14.04 --> 8.0.9 --> 8.6

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