Undefined symbol: Perl_Istack_sp_ptr when upgrading to Ubunt to 14.04

Fabio S. Schmidt · Post by **Fabio S. Schmidt** » Wed Oct 29, 2014 11:29 am

Hi,
I am updating a installation with Ubuntu 10.04 and Zimbra 8.0.8 OSE. I have upgraded Ubuntu to 14.04 LTS and when I try to start Zimbra the message below is displayed:

/usr/bin/perl: symbol lookup error: /opt/zimbra/zimbramon/lib/x86_64-linux-gnu-thread-multi/auto/Socket/Socket.so: undefined symbol: Perl_Istack_sp_ptr

I have already installed the perl5.18 package.
Does anyone have any idea?

jorgedlcruz · Post by **jorgedlcruz** » Wed Oct 29, 2014 4:19 pm

Hi Fabio,
Please try to launch the installation with -s option. So the process is:
./install.sh -s
Follow the steps
When finish, launch the regular installation:
./install.sh
Follow the steps and voilá.
Best regards.

Fabio S. Schmidt · Post by **Fabio S. Schmidt** » Wed Oct 29, 2014 5:15 pm

Thank you very Much Jorge. Saved my day again.

jorgedlcruz · Post by **jorgedlcruz** » Wed Oct 29, 2014 5:17 pm

It means that works?

Please mark like Verify Answer this question and the other one if you want

Best regards!

Fabio S. Schmidt · Post by **Fabio S. Schmidt** » Wed Oct 29, 2014 5:23 pm

Yes , it means that I followed your suggestions and it worked.

I marked both questions like Verify Answer.

Best regards.

Aderium · Post by **Aderium** » Fri Dec 12, 2014 9:08 am

This did not work for me.

After following the instructions once I reach the point to verify integrity of DB I still get the same error.

Any other suggestions ?

jorgedlcruz · Post by **jorgedlcruz** » Fri Dec 12, 2014 9:11 am

Hi Aderium,

Please provide us more information about your original Zimbra installation, the targer version, and the steps that tried to follow.

Best regards

Fabio S. Schmidt · Post by **Fabio S. Schmidt** » Fri Dec 12, 2014 9:52 am

Hi Aderium,

Please check if you are installing the correct Zimbra package for your distro and version. A colleague of mine had this issue recently and he was using the wrong package.

jorgedlcruz · Post by **jorgedlcruz** » Mon Dec 15, 2014 4:54 am

Hi Aderium,

Any news here about you problem?

Best regards

jdp459 · Post by **jdp459** » Mon Mar 09, 2015 10:51 am

Appear that when going from Ubuntu 10.40 Zimbra 7.2.7 with an end goal of Ubuntu 14.04 Zimbra 8.6.x - that installing 8.0.9 for all three Ubuntu OSes is required. I tried to skip any Zimbra work on 12.04 and was left with this Perl_istack_sp_ptr issue.

Fortunately, this was on a practice VM - but losing the 2 hrs wasn't fun. Doubt this will line up, but ....

Z Z U Z U Z Z
7.2.x --> 8.0.9 --> 12.04 --> 8.0.9 --> 14.04 --> 8.0.9 --> 8.6