8.6.0 -> 8.7.1 upgrade failure

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ZCS/ZD Version: Release 8.8.11_GA_3737.RHEL7_64_201

8.6.0 -> 8.7.1 upgrade failure

Postby rsaeks » Wed Dec 28, 2016 4:10 pm

Hi all,

This morning we attempted to upgrade from Zimbra 8.6.0_GA_1200 (build 20160606111426) to 8.7.1 and were unsuccessful. We did create a snapshot of the VM prior to upgrading and restored so we didn't lose any e-mail. After making sure all the needed items were installed we went through the install and the install stopped at the point below:

This appears to be 8.6.0_GA
Starting mysql...done.
Checking ldap status...not running.
Checking ldap status...not running.
Starting ldap...done.
Checking ldap status...already running.
Stopping mysql...done.
Updating from 8.6.1_GA
Updating from 8.7.0_BETA1
Updating from 8.7.0_BETA2
Updating from 8.7.0_RC1
Can't call method "get_value" on an undefined value at /opt/zimbra/libexec/zmupgrade.pm line 2261.
[root@mail zcs-NETWORK-8.7.1_GA_1670.RHEL7_64.20161025045328]#

Wasn't sure if anyone ran into the issue but wanted to at least report it. I'll be opening a support case on the issue but we won't be tackling the install until another maintenence window at some point in the future.

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