How to Activation Free Trial Licence?

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KIASystems
Posts: 2
Joined: Wed Apr 05, 2017 8:26 am

How to Activation Free Trial Licence?

Post by KIASystems »

I have performed a 60 trial version installation in a VM a week ago and I can't seem to get it to activate with the trial license I was sent? When try to activated it, I receive an error "root element must be ZimbraLicenseActivation". As this is a trial version I do not have a Customer Portal account yet, so I'm stuck... what's my next step?
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jorgedlcruz
Zimbra Alumni
Zimbra Alumni
Posts: 2782
Joined: Thu May 22, 2014 4:47 pm

Re: How to Activation Free Trial Licence?

Post by jorgedlcruz »

Hi,
Even with trial you have Support, send an email to support@zimbra.com and they will be able to help you, explain all the problem in a detailed way.

Thank you for consider Zimbra as your Email and Collaboration Platform
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
KIASystems
Posts: 2
Joined: Wed Apr 05, 2017 8:26 am

Re: How to Activation Free Trial Licence?

Post by KIASystems »

Thank you for your quick response and the valuable infomation!

Cheers!
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