Migrating Zimbra - License Question.

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cyber7
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Migrating Zimbra - License Question.

Postby cyber7 » Mon Jun 12, 2017 1:51 pm

I am in the process of migrating Zimbra from:
[*]Centos 6 to Centos 7
[*]Zimbra 8.07 to Zimbra 8.7.11

My question is regarding the license. I have setup the new machine and installed Zimbra, but used a 30-day license on the new server. I see that I only have access to 50 accounts on the new Server.

My question is, can I run 2 concurent servers with the same licenses until I am finished with my migration?

I wil bee using the ZEXTRAS migration tool...


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cyber7
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Re: Migrating Zimbra - License Question.

Postby cyber7 » Wed Jun 14, 2017 6:05 am

Could anyone assist?
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zimico
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Re: Migrating Zimbra - License Question.

Postby zimico » Mon Jun 19, 2017 6:29 am

Hi cyber7,
Why don't you open a ticket to support team if you are using NE version?
My answer is yes. You can set up a new server for migration and upgrade as well as DR. However, please note that you can only activated your license 5 times totally, if you need more you have to let support team know before processing.
Regards,
Minh.
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Re: Migrating Zimbra - License Question.

Postby cyber7 » Mon Jun 19, 2017 10:08 am

It seems Zimbra is not answering support requests and also deleting requests. i have asked 3 times to assist and the just do not answer...
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Re: Migrating Zimbra - License Question.

Postby phoenix » Mon Jun 19, 2017 10:38 am

cyber7 wrote:It seems Zimbra is not answering support requests and also deleting requests. i have asked 3 times to assist and the just do not answer...
Brent Rhymes should be your next contact, what you're saying is correct: memberlist.php?mode=viewprofile&u=267312
Regards


Bill
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Re: Migrating Zimbra - License Question.

Postby jorgedlcruz » Mon Jun 19, 2017 10:40 am

cyber7 wrote:It seems Zimbra is not answering support requests and also deleting requests. i have asked 3 times to assist and the just do not answer...

Hello, can you please share with me your Support Case Number?

Thanks
Jorge de la Cruz https://jorgedelacruz.es
Product Manager/Product Owner at Zimbra/Synacor https://www.zimbra.com/
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cyber7
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Re: Migrating Zimbra - License Question.

Postby cyber7 » Mon Jun 19, 2017 11:04 am

jorgedlcruz wrote:
cyber7 wrote:It seems Zimbra is not answering support requests and also deleting requests. i have asked 3 times to assist and the just do not answer...

Hello, can you please share with me your Support Case Number?

Thanks


Than k you for the reply, Jorge

Someone did get back to me. It seems that the forum is being watched ;)

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