Admin console shows "Some services not running" ZCS 8.6.0 FOSS

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jgdmke
Posts: 1
Joined: Fri Jul 28, 2017 3:18 pm

Admin console shows "Some services not running" ZCS 8.6.0 FOSS

Post by jgdmke »

Greetings All!

So yes, I have searched this site/board and others as well. I've found similar problem reports but none of the solutions have worked for me.... I've tried to the best of my abilities...

ZCS is working properly. About 4 months ago, an admin attempted to upgrade the version of linux on the ZCS server and, yes, it blew up. Fortunately I had a very recent backup of the /opt/zimbra directory.

I reloaded the proper OS and expanded the /opt/zimbra archive to the server. Ran zmsetup - all was well once again. The only lingering issue is the fact that the admin console Home/Summary screen shows "Some services are not running" The server Server Status screen has red "x"s next to all of the services, indicating they're not running, but fortunately, they are.

1) all systems are running properly; mail, calendar, briefcase, etc.
2) "zmcontrol status" shows all services running (rather quickly too, about 3.5 seconds average to complete command)
3) "zmsoap -z GetServiceStatusRequest" has "0" listed for all service statuses (before the closing </status> tag)
4) ran "zmfixperms" to try and fix any permissions issues with log, or other, files - no joy
5) stopped, started Zimbra several times, reboots, etc. - no joy
6) the cron daemon is running
8) tried the steps outlined in "Configuring Logger Host" from the wiki - no joy
7) when manually executing zmstatuslog, only these files seem to be affected:

Code: Select all

-rw-r----- 1 zimbra zimbra  288824 Jul 28 12:18 access_log.2017-07-28
-rw-r----- 1 zimbra zimbra   20247 Jul 28 12:18 audit.log
-rw-r----- 1 zimbra zimbra  638237 Jul 28 12:18 mailbox.log
-rw-r----- 1 zimbra zimbra 1884687 Jul 28 12:18 trace_log.2017_07_28
-rw-r----- 1 zimbra zimbra  744070 Jul 28 12:18 zmmailboxd.out
Nothing in those files give me any additional useful info regarding the problem.

I'm now at a loss. I'm thinking it's a permissions issue, but I don't know.

HELP! - please??! :( :( :shock:

Thanks!

--Joe

___________________________________________________________________________

cat /etc/os-release

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NAME="Ubuntu"
VERSION="14.04.4 LTS, Trusty Tahr"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 14.04.4 LTS"
VERSION_ID="14.04"
HOME_URL="http://www.ubuntu.com/"
SUPPORT_URL="http://help.ubuntu.com/"
BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"
___________________________________________________________________________

zmcontrol -v

Code: Select all

Release 8.6.0.GA.1153.UBUNTU14.64 UBUNTU14_64 FOSS edition.
___________________________________________________________________________

crontab -l (as zimbra user)

Code: Select all

# ZIMBRASTART -- DO NOT EDIT ANYTHING BETWEEN THIS LINE AND ZIMBRAEND
SHELL=/bin/bash
#
# Log pruning
#
30 2 * * * find /opt/zimbra/log/ -type f -name \*.log\* -mtime +8 -exec rm {} \; > /dev/null 2>&1
35 2 * * * find /opt/zimbra/log/ -type f -name \*.out.???????????? -mtime +8 -exec rm {} \; > /dev/null 2>&1
#
# compress logs manually to avoid application pauses when
# handled through the log4j thread
#
50 2 * * * /opt/zimbra/libexec/zmcompresslogs > /dev/null 2>&1
#
# tmp dir cleaning
#
40 2 * * * /opt/zimbra/libexec/zmcleantmp
#
# Status logging
#
*/2 * * * * /opt/zimbra/libexec/zmstatuslog > /dev/null 2>&1
#*/10 * * * * /opt/zimbra/libexec/zmdisklog > /dev/null 2>&1
#
# SSL Certificate Expiration Checks
#
0 0 1 * * /opt/zimbra/libexec/zmcheckexpiredcerts -days 30 -email
#
# Backups
#
# BACKUP BEGIN
# BACKUP END
#
# crontab.ldap
#
# Monitor MDB database size
*/30 * * * * /opt/zimbra/libexec/zmldapmonitordb > /dev/null 2>&1
#
#
# crontab.logger
#
# process logs
#
00,10,20,30,40,50 * * * * /opt/zimbra/libexec/zmlogprocess > /tmp/logprocess.out 2>&1
#
# Graph generation
#
#10 * * * * /opt/zimbra/libexec/zmgengraphs >> /tmp/gengraphs.out 2>&1
#
# Daily reports
#
30 23 * * * /opt/zimbra/libexec/zmdailyreport -m
#
# crontab.mta
#
#
# Queue logging
#
0,10,20,30,40,50 * * * * /opt/zimbra/libexec/zmqueuelog
#
# Spam training
#
0 22 * * * /opt/zimbra/bin/zmtrainsa >> /opt/zimbra/log/spamtrain.log 2>&1
#
# Spam training cleanup
#
45 23 * * * /opt/zimbra/bin/zmtrainsa --cleanup >> /opt/zimbra/log/spamtrain.log 2>&1
#
# Spam rule updates
#
45 0 * * * . /opt/zimbra/.bashrc; /opt/zimbra/libexec/zmsaupdate
#
# Dspam cleanup
#
0 1 * * * [ -d /opt/zimbra/data/dspam/data/z/i/zimbra/zimbra.sig ] && find /opt/zimbra/data/dspam/data/z/i/zimbra/zimbra.sig/ -type f -name \*sig -mtime +7 -exec rm {} \; > /dev/null 2>&1
8 4 * * * [ -f /opt/zimbra/data/dspam/system.log ] && /opt/zimbra/dspam/bin/dspam_logrotate -a 60 -l /opt/zimbra/data/dspam/system.log
8 8 * * * [ -f /opt/zimbra/data/dspam/data/z/i/zimbra/zimbra.log ] && /opt/zimbra/dspam/bin/dspam_logrotate -a 60 -l /opt/zimbra/data/dspam/data/z/i/zimbra/zimbra.log
#
# Spam Bayes auto-expiry
#
20 23 * * * /opt/zimbra/libexec/sa-learn --dbpath /opt/zimbra/data/amavisd/.spamassassin --force-expire --sync > /dev/null 2>&1
#
# Clean up amavisd/tmp
#
15 5,20 * * * find /opt/zimbra/data/amavisd/tmp -maxdepth 1 -type d -name 'amavis-*' -mtime +1 -exec rm -rf {} \; > /dev/null 2>&1
#
# Clean up the quarantine dir
#
0 1 * * * find /opt/zimbra/data/amavisd/quarantine -type f -mtime +7 -exec rm -f {} \; > /dev/null 2>&1

#
# crontab.store
#
# Log pruning
#
30 2 * * * find /opt/zimbra/mailboxd/logs/ -type f -name \*log\* -mtime +8 -exec rm {} \; > /dev/null 2>&1
30 2 * * * find /opt/zimbra/log/ -type f -name stacktrace.\* -mtime +8 -exec rm {} \; > /dev/null 2>&1
#
# Report on any database inconsistencies
#
0 23 * * 7 /opt/zimbra/libexec/zmdbintegrityreport -m
#
# Monitor for multiple mysqld to prevent corruption
#
#*/5 * * * * /opt/zimbra/libexec/zmcheckduplicatemysqld -e > /dev/null 2>&1
#
# Check zimbraVersionCheckURL for new update.
# Only runs if this server matches zimbraVersionCheckServer
# Only executes on zimbraVersionCheckInterval. min 2h interval
#
18 */2 * * * /opt/zimbra/libexec/zmcheckversion -c >> /dev/null 2>&1
#
# Invoke "ComputeAggregateQuotaUsageRequest" periodically
#
15 2 * * *      /opt/zimbra/libexec/zmcomputequotausage > /dev/null 2>&1
#
# Invoke "client_usage_report.py" periodically to process /opt/zimbra/log/access_log* files
#
55 1 * * *      /opt/zimbra/libexec/client_usage_report.py > /dev/null 2>&1
#
# Run zmgsaupdate util to trickeSync galsync accounts
#
49 0 * * 7      /opt/zimbra/libexec/zmgsaupdate > /dev/null 2>&1
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