Page 1 of 2

[SOLVED] Webmail problem after upgrade to 8.8.5 open source

Posted: Fri Dec 22, 2017 10:11 am
by henk@boschker.net
Release 8.8.5.GA.1894.UBUNTU16.64 UBUNTU16_64 FOSS edition.

After upgrade from 8.7.11 to 8.8.5 webmail disconnected connection after receiving cert, which is own certified.
My mailserver is behind a firewall and all local webclients work ok..
the firewall is redirecting port 443 to 443 from the zimbra server.
so https://mailserver.domain.xxx is not working and https://mailserver.domain.local works fine.

Thank you for your answer.
Henk

Re: Webmail problem after upgrade to 8.8.5 open source

Posted: Sat Dec 23, 2017 5:26 am
by axslingr
Try editing the domain in the admin console and add a virtual host for the one that isn't working.

Lance

Re: Webmail problem after upgrade to 8.8.5 open source

Posted: Sat Dec 23, 2017 3:55 pm
by henk@boschker.net
Thanks for the answer Lance.

I have tried all configuratio options fotr https for the public domain without any result.
I also tried your suggestion for adding virtual host to the domain in the admin console. That is more on user side.

To be more specific to the problem, on the public domain i do not get an login screen. in the left hand bottom of firefox it says executing TLS handschaking on the domain and then it stops with a connection failure.

Maybe this is helpfull for a next suggestion.

Re: Webmail problem after upgrade to 8.8.5 open source

Posted: Sun Dec 24, 2017 1:39 pm
by axslingr
henk@boschker.net wrote: To be more specific to the problem, on the public domain i do not get an login screen. in the left hand bottom of firefox it says executing TLS handschaking on the domain and then it stops with a connection failure.
.
So you added a virtual host of mailserver.domain.xxx to the domain mailserver.domain.local?

Lance

Re: Webmail problem after upgrade to 8.8.5 open source

Posted: Sun Dec 24, 2017 4:51 pm
by henk@boschker.net
Not at first but just now I did, with same result. No improvement.

I wish you a merry Christmas.

Re: Webmail problem after upgrade to 8.8.5 open source

Posted: Sun Dec 24, 2017 5:03 pm
by henk@boschker.net
Just discovered another thing.
https://mailserver.domain.local gives login screen, but
https://10.0.1.52 does not do that.

On the live server I get a login screen in both situations; https:://livemail.thuis.local and https://10.0.1.61.

Re: Webmail problem after upgrade to 8.8.5 open source

Posted: Mon Dec 25, 2017 3:55 am
by jorgedlcruz
Hello,
The using only the IP issue is a known issue, we mentioned it on this forums in multiple threads, which will be handled better in ZCS 8.8.6, if you need to still accessing using the IP use the port 8443, which connects to the jetty server instead if nginx.

Best regards

Re: Webmail problem after upgrade to 8.8.5 open source

Posted: Wed Dec 27, 2017 6:08 pm
by henk@boschker.net
Hello,

The use of only an IP number is not crucia l for me.

Getting a loginscreen on a webbrowser, when behind a firewall is crucial.
So I am back on 8.7.11 which works fine.

Regards, Henk.

Re: Webmail problem after upgrade to 8.8.5 open source

Posted: Wed Dec 27, 2017 7:47 pm
by jorgedlcruz
Hello,
Glad to hear. Still the problem could be with something at virtualhostname configuration.

Best regards

Re: [SOLVED] Webmail problem after upgrade to 8.8.5 open source

Posted: Fri Dec 29, 2017 2:16 pm
by henk@boschker.net
Hello,

The problem on 8.8.5 is that I had to configure a virtual host, but not as mentioned earlier.
Quote: So you added a virtual host of mailserver.domain.xxx to the domain mailserver.domain.local?

I configured the local mailserver.domain.local, which is the real zimbra server, as a virtual host for the domain.net.

That did the trick.
Thank all of you for your help.