Upgrade 8.7.0 to 8.7.11, License Error 4107

[JayPi]

Hi,

wanted to upgrade our zimbra network 8.7.0 installation to 8.7.11.
the installer stopped with the following error:

ZCS upgrade from 8.7.0 to 8.7.11 will be performed.
Validating existing license is not expired and qualifies for upgrade
ERROR: Sorry, we can not process your request, due to ACTIVATION ERROR: 4107 - Version released after support end date
Error: License is expired or cannot be upgraded.
Aborting upgrade



but we have a valid license:

zimbra@mailserver:~$ zmlicense -c
license is OK

the admin webinterface says that it is valid und 12/31/2099

what can I do now to upgrade our installation?


Best regards

[phoenix]

zimbra@mailserver:~$ zmlicense -c
license is OK

the admin webinterface says that it is valid und 12/31/2099

what can I do now to upgrade our installation?

The most appropriate action would be for you to address this question to Zimbra Support.