Installing Zimbra the right way? (not being blacklisted)

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mooseyman1988
Posts: 5
Joined: Fri Oct 23, 2020 2:04 pm

Installing Zimbra the right way? (not being blacklisted)

Post by mooseyman1988 »

Hey Everyone

So There are loads of guides online on how to install zimbra and that bit is fine,
but how can you do it all completely the right way including DNS?
because I am forever marked as spam when I email people and i just don't get why,
I have used mxtoolbox etc etc to try help but still with no luck.

for safety purposes I'm not going to put my own domains but I have the following setup:
server record is zimbra.mydomain.com

then I have other domains such as below for example
mypersonaldomain.com
mybusinessdomain.com

each of my domains have DMARC DKIM etc etc all tested through mxtoolbox.

I just need my email to not be spammed with everyone I talk to.

Any help is massively appreciated
phoenix
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Re: Installing Zimbra the right way? (not being blacklisted)

Post by phoenix »

The problem here is that you've given no information that anyone can check. I'd suggest you talk first to some of the people that receive your mail as spam the try and get them to send you all the headers from several email or, at the very least, get them to tell you why you are blacklisted. You could send my server an email and I'll see what it tells me, if you like. Send me a PM and I'll tell you my email address, I'll also take a lookl at your domain DNS records and RBL lists as well if you want.. Oh BTW, an alternative would be to send an email to a google or yahoo account and see if that ghts triggered as spam then look at those headers.
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
milauria
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Re: Installing Zimbra the right way? (not being blacklisted)

Post by milauria »

In my experience if I don’t ask my provider to setup the reverse DNS pointing to my domain, all my sent emails go to spam (unless I use an authenticated SMTP service).
For multiple domains I don’t know if the reverse DNS can be created.
phoenix
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Re: Installing Zimbra the right way? (not being blacklisted)

Post by phoenix »

milauria wrote:For multiple domains I don’t know if the reverse DNS can be created.
You don't need a reverse IP for each domain, there's a complete and simple description here (it also saves me typing):

https://www.computerworld.com/article/2 ... cords.html
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
mooseyman1988
Posts: 5
Joined: Fri Oct 23, 2020 2:04 pm

Re: Installing Zimbra the right way? (not being blacklisted)

Post by mooseyman1988 »

Wow thanks for all the comments everyone
I will send to my alt email accounts and take a look at the headers.

I have my ptr records setup correctly to my primary domain on the server so that's another ✅

I'll update you all when I have tested emails to my alt emails.

Thanks again
mooseyman1988
Posts: 5
Joined: Fri Oct 23, 2020 2:04 pm

Re: Installing Zimbra the right way? (not being blacklisted)

Post by mooseyman1988 »

Hey guys so it looks like I have got it all completely wrong,
I following the zimbra guides so im not sure why,
It failed on:
SPF with permerror
DKIM FAIL
DMARC FAIL

I will make another attempt.
mooseyman1988
Posts: 5
Joined: Fri Oct 23, 2020 2:04 pm

Re: Installing Zimbra the right way? (not being blacklisted)

Post by mooseyman1988 »

hey everyone
so after some tweaking I now have passes for SPF, DKIM and DMARC
BUT hotmail is still spamming me :(
anything more i can do to make sure i'm not marked as spam?
my server is correctly setup with PTR records aswell.

Thanks for all of your help!
phoenix
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Re: Installing Zimbra the right way? (not being blacklisted)

Post by phoenix »

Give us some evidence of what the headers show. Merely saying that 'it's not working' doesn't actually give us much information, does it?
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
mooseyman1988
Posts: 5
Joined: Fri Oct 23, 2020 2:04 pm

Re: Installing Zimbra the right way? (not being blacklisted)

Post by mooseyman1988 »

phoenix wrote:Give us some evidence of what the headers show. Merely saying that 'it's not working' doesn't actually give us much information, does it?
very well then
I have as best i can redacted all domains and IP's related to me im not sure what more you can read from the headers than what I mentioned above...

Code: Select all

Received: from BN8NAM11HT255.eop-nam11.prod.protection.outlook.com
 (2603:10a6:10:3b::34) by DB8SPR01MB0027.EURPRD10.PROD.OUTLOOK.COM with HTTPS
 via DU2PR04CA0029.EURPRD04.PROD.OUTLOOK.COM; Fri, 19 Mar 2021 16:46:31 +0000
Received: from BN8NAM11FT054.eop-nam11.prod.protection.outlook.com
 (2a01:111:e400:fc4b::42) by
 BN8NAM11HT255.eop-nam11.prod.protection.outlook.com (2a01:111:e400:fc4b::83)
 with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.3955.18; Fri, 19 Mar
 2021 16:46:31 +0000
Authentication-Results: spf=pass (sender IP is 185.162.222.181)
 smtp.mailfrom=mydomain.com; hotmail.com; dkim=pass (signature was verified)
 header.d=mydomain.com;hotmail.com; dmarc=pass action=none
 header.from=mydomain.com;compauth=pass reason=100
Received-SPF: Pass (protection.outlook.com: domain of mydomain.com designates
 185.162.222.181 as permitted sender) receiver=protection.outlook.com;
 client-ip=185.162.222.181; helo=zimbra.mydomain.com;
Received: from zimbra.mydomain.com (185.162.222.181) by
 BN8NAM11FT054.mail.protection.outlook.com (10.13.177.102) with Microsoft SMTP
 Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
 15.20.3955.18 via Frontend Transport; Fri, 19 Mar 2021 16:46:31 +0000
X-IncomingTopHeaderMarker:
 OriginalChecksum:8503595332BB7C70FF4C8FD1B1A109951C0091DF18776C76E31B7930FFD5E37A;UpperCasedChecksum:B9F384205ACD37166131CC440907EECB8477D4B4444DBC69CD6B2555D3402B8A;SizeAsReceived:2148;Count:18
Received: from localhost (localhost [127.0.0.1])
	by zimbra.mydomain.com (Postfix) with ESMTP id 640D02C06EA
	for <myhotmail@hotmail.com>; Fri, 19 Mar 2021 16:46:30 +0000 (GMT)
Received: from zimbra.mydomain.com ([127.0.0.1])
	by localhost (zimbra.mydomain.com [127.0.0.1]) (amavisd-new, port 10032)
	with ESMTP id P5MH9Qf6-JDv for <myhotmail@hotmail.com>;
	Fri, 19 Mar 2021 16:46:29 +0000 (GMT)
Received: from localhost (localhost [127.0.0.1])
	by zimbra.mydomain.com (Postfix) with ESMTP id B92F92C24B0
	for <myhotmail@hotmail.com>; Fri, 19 Mar 2021 16:46:29 +0000 (GMT)
DKIM-Filter: OpenDKIM Filter v2.10.3 zimbra.mydomain.com B92F92C24B0
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mydomain.com;
	s=B1B65DC8-880B-11EB-9574-CF9C416FFDE7; t=1616172389;
	bh=UraofbSuiuXTXlgyoJU4EjtwF5T4XCM4OXmd0TUMx/c=;
	h=From:To:Date:Message-ID:MIME-Version;
	b=jLHbuBA7vzQneBCvdTmfUrXkyJw150AOBYqB3M5xTNaLxcBHSoIFW/sjzZ9VX/mY+
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	 9uaBajklsJSjjWuI4vgxxZQGU705dmI9UicwDMww9MZ2S2qtiJkt3cHfKUL9Lyks2Q
	 do7u/nqJGLqGxBRci50v0Hz7A7DRIQJGdDHcpBjgH882zsMBxujwdi9RwZNPBG2fT8
	 8tSeg2cL10k9sI2clCooBgIj7vcrTuKOA6lCCP3nFc15WYfmyaoowmJYGn93y5esNn
	 Fy3C9+4NCfhBA==
X-Virus-Scanned: amavisd-new at mydomain.com
Received: from zimbra.mydomain.com ([127.0.0.1])
	by localhost (zimbra.mydomain.com [127.0.0.1]) (amavisd-new, port 10026)
	with ESMTP id zhKgCIgEgOSC for <myhotmail@hotmail.com>;
	Fri, 19 Mar 2021 16:46:29 +0000 (GMT)
Received: from MINIRYZEN (unknown [18.64.22.181])
	by zimbra.mydomain.com (Postfix) with ESMTPSA id 842D82C06EA
	for <myhotmail@hotmail.com>; Fri, 19 Mar 2021 16:46:29 +0000 (GMT)
From: <myemail@mydomain.com>
To: <myhotmail@hotmail.com>
Subject: test6
Date: Fri, 19 Mar 2021 16:46:28 -0000
Message-ID: <002a01d71cdf$690307d0$3b091770$@mydomain.com>
Content-Type: multipart/alternative;
	boundary="----=_NextPart_000_002B_01D71CDF.690355F0"
X-Mailer: Microsoft Outlook 16.0
Thread-Index: Adcc32csRICV/nvTStK8iQ75uDGqNA==
Content-Language: en-gb
X-IncomingHeaderCount: 18
Return-Path: myemail@mydomain.com
X-MS-Exchange-Organization-ExpirationStartTime: 19 Mar 2021 16:46:31.1679
 (UTC)
X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit
X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000
X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit
X-MS-Exchange-Organization-Network-Message-Id:
 7ae8adb6-e3c8-4842-2fcc-08d8eaf68c6c
X-EOPAttributedMessage: 0
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X-MS-PublicTrafficType: Email
X-MS-Exchange-Organization-AuthSource:
 BN8NAM11FT054.eop-nam11.prod.protection.outlook.com
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-UserLastLogonTime: 3/19/2021 4:44:34 PM
X-MS-Office365-Filtering-Correlation-Id: 7ae8adb6-e3c8-4842-2fcc-08d8eaf68c6c
X-MS-TrafficTypeDiagnostic: BN8NAM11HT255:
X-MS-Exchange-EOPDirect: true
X-Sender-IP: 185.162.222.181
X-SID-PRA: myemail@mydomain.com
X-SID-Result: PASS
X-MS-Exchange-Organization-PCL: 2
X-MS-Exchange-AtpMessageProperties: SA|SL
X-MS-Exchange-Organization-SCL: 0
X-Microsoft-Antispam: BCL:0;
X-OriginatorOrg: outlook.com
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 19 Mar 2021 16:46:31.0470
 (UTC)
X-MS-Exchange-CrossTenant-Network-Message-Id: 7ae8adb6-e3c8-4842-2fcc-08d8eaf68c6c
X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
X-MS-Exchange-CrossTenant-AuthSource:
 BN8NAM11FT054.eop-nam11.prod.protection.outlook.com
X-MS-Exchange-CrossTenant-AuthAs: Anonymous
X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg:
 00000000-0000-0000-0000-000000000000
X-MS-Exchange-Transport-CrossTenantHeadersStamped: BN8NAM11HT255
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X-MS-Exchange-Processed-By-BccFoldering: 15.20.3955.023
X-Microsoft-Antispam-Mailbox-Delivery:
	abwl:0;wl:0;pcwl:0;kl:0;iwl:0;ijl:0;dwl:0;dkl:0;rwl:0;ucf:0;jmr:0;ex:1;auth:1;dest:J;OFR:ExclusiveSettings;ENG:(5062000282)(90000117)(90013020)(91025020)(91040095)(91045095)(9000001)(9005001)(9015001)(9020002)(9050020)(9060116)(9100293)(5061607266)(5061608174)(4900115)(2008001094)(2008000189)(4920090)(6404021)(4950131)(4990090)(9190016);RF:JunkEmail;
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X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0xO0Q9MjtHRD0xO1NDTD02
X-Microsoft-Antispam-Message-Info:
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MIME-Version: 1.0

------=_NextPart_000_002B_01D71CDF.690355F0
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Content-Transfer-Encoding: 7bit

Test6


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	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
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------=_NextPart_000_002B_01D71CDF.690355F0--
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JDunphy
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Re: Installing Zimbra the right way? (not being blacklisted)

Post by JDunphy »

https://sendersupport.olc.protection.outlook.com/snds/

Register your ip's with them. Every big provider seems to have their own hoops and this is what outlook/hotmail/etc required at one time.

Another option is to stop playing the game and all the hoops the big mail operators require and use one as a smart relay that is too big to block/spam classify on ip reputation alone. With paid for gmail at $5/month, you can get 10K recipients per day. They allow you to set up a smtp server to relay through.

Ref: https://support.google.com/a/answer/2956491?hl=en
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