Upgrade Zimbra 8.7 to 8.8 problem

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mszych
Posts: 5
Joined: Wed Jan 24, 2018 6:23 am

Upgrade Zimbra 8.7 to 8.8 problem

Post by mszych »

I work in company witch have Zimbra mail server ( open source, currently running on Ubuntu 14.04) and in last days i had made upgrade server from 8.7.11 to 8.8.6
Upgrade was ended without any problems, but after running new version mail server starts to sent to me many mails with informations that services changed status, below is few mail information send to my at 3am today:

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Jan 23 09:46:42  zmconfigd[18314]: Service status change:  sasl changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  antivirus changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  antispam changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  proxy changed from stopped to running
Jan 23 09:46:25  zmconfigd[18314]: Service status change:  amavis changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  mta changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  antispam changed from stopped to running
Jan 23 09:40:46  zmconfigd[2634]: Service status change:  antivirus changed from stopped to running
Jan 23 09:35:41  zmconfigd[2634]: Service status change:  spell changed from stopped to running
Jan 23 09:46:42  zmconfigd[18314]: Service status change:  antivirus changed from stopped to running
In last night i got more than 5000 emails, and in the morning server stops to responds, after restart it start to working but i still got new messages with change status information.
I will be grateful with any help
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L. Mark Stone
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Re: Upgrade Zimbra 8.7 to 8.8 problem

Post by L. Mark Stone »

I'd suggest going back further in the logs to see when services stopped, and then look for a stacktrace or other information in the logs that might indicate why.

zmconfigd tries hard to keep Zimbra running; when it sees that a config file has changed, or a process has stopped, it will restart impacted services.

If you have autoupdates configured on your server, recall 8.8 relies on Zimbra repositories. If a new Zimbra package was download that required a restart of services, zmconfigd would do that.

Hope that helps you go the next step; send us some more info and we'll try to help further.

All the best,
Mark
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L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
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Caiman
Posts: 4
Joined: Sat Sep 13, 2014 2:27 am

Re: Upgrade Zimbra 8.7 to 8.8 problem

Post by Caiman »

Same here
after 8.7.11->8.8.5 random services stopped ( and sometimes restarted successfully )

Jan 30 15:25:51 mail zmconfigd[1437]: Fetching All configs
Jan 30 15:25:51 mail zmconfigd[1437]: All configs fetched in 0.06 seconds
Jan 30 15:25:55 mail zmconfigd[1437]: Command not defined for imapd
Jan 30 15:25:55 mail zmconfigd[1437]: Service status change: mail.domain.inc mta changed from running to stopped
Jan 30 15:25:55 mail zmconfigd[1437]: Service status change: mail.domain.inc sasl changed from running to stopped
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msquadrat
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Re: Upgrade Zimbra 8.7 to 8.8 problem

Post by msquadrat »

You can increase the log level of zmconfigd to ebug logging by executing

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zmlocalconfig -e zmconfigd_log_level=4
zmconfigdctl restart
The default log level is 3. I think there is even a higher level 5 available.

Apart from that, it looks like the experimental imapd makes problems. Try disabling it.
Darik
Posts: 6
Joined: Wed Nov 29, 2017 9:37 am

Re: Upgrade Zimbra 8.7 to 8.8 problem

Post by Darik »

i have the same problem.. but not so many emails
Did you solve it?
mszych
Posts: 5
Joined: Wed Jan 24, 2018 6:23 am

Re: Upgrade Zimbra 8.7 to 8.8 problem

Post by mszych »

I made upgrade one more time. After that in 2 days i got mails with information about stop/start services, but the time of them was incorrect. So i suppose that the mail was send just after upgrade but with delays. After that time, i dont get any mail and all services works
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