Users are not receiving Emails | Mail Queues

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Gulano
Posts: 5
Joined: Sun Jun 03, 2018 1:39 pm

Users are not receiving Emails | Mail Queues

Postby Gulano » Thu Jun 21, 2018 6:46 pm

Hi Community,

After setup my new Zombra SMTP Server users could receive their emails but yesterday I noticed that I am not receiving notifications from application servers.
I loggedin as administrator and noticed the below things:

- MTA service was down
- Deferred: (1442)

ACTION:
I restart the services and now the MTA service is UP but the

QUESTION(S):
1. Is there something that I can do to make the users and customers receive their emails?

We have a very busy Support Ticket system and customers are not receiving emails from our support center.

Thank you in advance.

Regards,

Gulano


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