Deleted messages reappear

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rsaeks
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Posts: 53
Joined: Sat Sep 13, 2014 3:03 am
ZCS/ZD Version: Release 8.8.11_GA_3737.RHEL7_64_201

Deleted messages reappear

Post by rsaeks »

We are on Zimbra Network Edition 8.0.4x and every so often run into an issue on mailboxes where a few messages are marked for deletion at the same time and are sent to the trash. A short period of time later they re-appear in the inbox as if they were not deleted without any new messages to the conversation. We have not experienced this issue when using IMAP to access Zimbra but through the advanced web interface.
Is there something easy to check on this to see what could be the case. I looked at the mailbox.log file but it is a bit tough to follow a message via SSH and tail since we do have a decent volume of email.
Thanks!
Randy
rsaeks
Advanced member
Advanced member
Posts: 53
Joined: Sat Sep 13, 2014 3:03 am
ZCS/ZD Version: Release 8.8.11_GA_3737.RHEL7_64_201

Deleted messages reappear

Post by rsaeks »

Is there a log file or setting we can change to monitor an impacted user for this? The problem is it is very sporadic.
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