Never received "Daily Report"
-
- Advanced member
- Posts: 96
- Joined: Sat Sep 13, 2014 12:53 am
Never received "Daily Report"
I have never received the daily report. Where should I look to investigate this?
- L. Mark Stone
- Ambassador
- Posts: 2796
- Joined: Wed Oct 09, 2013 11:35 am
- Location: Portland, Maine, US
- ZCS/ZD Version: 10.0.6 Network Edition
- Contact:
Never received "Daily Report"
[quote user="2320mhammett"]I have never received the daily report. Where should I look to investigate this?[/QUOTE]
We have seen systems where the Daily Reports were being treated as Spam and put in the Junk folder of the intended recipient.
Hope that helps,
Mark
We have seen systems where the Daily Reports were being treated as Spam and put in the Junk folder of the intended recipient.
Hope that helps,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate
-
- Advanced member
- Posts: 96
- Joined: Sat Sep 13, 2014 12:53 am
Never received "Daily Report"
I checked a few days worth of Junk folders and nothing in there. Well, there's junk in there, but no reports.
- L. Mark Stone
- Ambassador
- Posts: 2796
- Joined: Wed Oct 09, 2013 11:35 am
- Location: Portland, Maine, US
- ZCS/ZD Version: 10.0.6 Network Edition
- Contact:
Never received "Daily Report"
[quote user="2320mhammett"]I checked a few days worth of Junk folders and nothing in there. Well, there's junk in there, but no reports.[/QUOTE]
Please grep /var/log/zimbra.log and let us know.
All the best,
Mark
Please grep /var/log/zimbra.log and let us know.
All the best,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate
-
- Advanced member
- Posts: 53
- Joined: Sat Sep 13, 2014 3:03 am
- ZCS/ZD Version: Release 8.8.11_GA_3737.RHEL7_64_201
Never received "Daily Report"
[quote user="2320mhammett"]I checked a few days worth of Junk folders and nothing in there. Well, there's junk in there, but no reports.[/QUOTE]
I ran into this issue a few weeks ago and realized the email address for the daily message report was not configured. If you run:
zmlocalconfig as the zimbra use and look at smtp_destination do you have an email address listed? I had to set mine with zmlocalconfig -e smtp_destination=address@mydomain and then at 11:30PM local time I received the report.
I ran into this issue a few weeks ago and realized the email address for the daily message report was not configured. If you run:
zmlocalconfig as the zimbra use and look at smtp_destination do you have an email address listed? I had to set mine with zmlocalconfig -e smtp_destination=address@mydomain and then at 11:30PM local time I received the report.