Never received "Daily Report"

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2320mhammett
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Never received "Daily Report"

Post by 2320mhammett »

I have never received the daily report. Where should I look to investigate this?
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L. Mark Stone
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ZCS/ZD Version: 10.0.6 Network Edition
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Never received "Daily Report"

Post by L. Mark Stone »

[quote user="2320mhammett"]I have never received the daily report. Where should I look to investigate this?[/QUOTE]
We have seen systems where the Daily Reports were being treated as Spam and put in the Junk folder of the intended recipient.
Hope that helps,

Mark
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L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate
2320mhammett
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Never received "Daily Report"

Post by 2320mhammett »

I checked a few days worth of Junk folders and nothing in there. Well, there's junk in there, but no reports.
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L. Mark Stone
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Posts: 2796
Joined: Wed Oct 09, 2013 11:35 am
Location: Portland, Maine, US
ZCS/ZD Version: 10.0.6 Network Edition
Contact:

Never received "Daily Report"

Post by L. Mark Stone »

[quote user="2320mhammett"]I checked a few days worth of Junk folders and nothing in there. Well, there's junk in there, but no reports.[/QUOTE]
Please grep /var/log/zimbra.log and let us know.
All the best,

Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate
rsaeks
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ZCS/ZD Version: Release 8.8.11_GA_3737.RHEL7_64_201

Never received "Daily Report"

Post by rsaeks »

[quote user="2320mhammett"]I checked a few days worth of Junk folders and nothing in there. Well, there's junk in there, but no reports.[/QUOTE]
I ran into this issue a few weeks ago and realized the email address for the daily message report was not configured. If you run:
zmlocalconfig as the zimbra use and look at smtp_destination do you have an email address listed? I had to set mine with zmlocalconfig -e smtp_destination=address@mydomain and then at 11:30PM local time I received the report.
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