Reset User Password

DastagiriReddy · Post by **DastagiriReddy** » Mon Feb 17, 2014 10:56 am

Hi,
I want to reset the password for user.When i tried to reset the password but its saying "these settings do not afftect the password set by the users in domains that are configured to use external authentication ".
I need to reset the passowrd for user ? Please help me in this case .
Thanks

phoenix · Post by **phoenix** » Mon Feb 17, 2014 11:16 am

[quote user="DastagiriReddy"]I want to reset the password for user.When i tried to reset the password but its saying "these settings do not afftect the password set by the users in domains that are configured to use external authentication ".
I need to reset the passowrd for user ? Please help me in this case .[/QUOTE]Are you using External Authentication? If you are then go to the directory server that you're using and reset the password there.

DastagiriReddy · Post by **DastagiriReddy** » Mon Feb 17, 2014 11:23 am

Hi Bill,
Yes we are using External Authentication.I have also reset the password in Active Directory Server also.But unfofrtuantely there is no luck

DastagiriReddy · Post by **DastagiriReddy** » Mon Feb 17, 2014 2:05 pm

Hi Bill,
i tried to reset the password in Actice Directory server also..but no luck..Please help me
Thanks

1215vavai · Post by **1215vavai** » Mon Feb 17, 2014 6:15 pm

Hi,
[quote user="DastagiriReddy"]Hi Bill,
i tried to reset the password in Actice Directory server also..but no luck..Please help me
Thanks[/QUOTE]
Please check your external authentication settings on Zimbra Admin, does the configuration using Active Directory or using LDAP server either?