[SOLVED] Can't print mails from shared accounts

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
mmorse
Ambassador
Ambassador
Posts: 6036
Joined: Fri Sep 12, 2014 10:24 pm

[SOLVED] Can't print mails from shared accounts

Post by mmorse »

Bug 48149- Problems with printing from shared mboxes & Bug 41909 -Conversations in shared folders cannot be printed > Bug 46552 - NumberFormatException when trying to print a virtual conversation which may have an official 6.0.7.1.P1 patch out late next week.
satishs
Zimbra Alumni
Zimbra Alumni
Posts: 6
Joined: Fri Sep 12, 2014 10:26 pm

[SOLVED] Can't print mails from shared accounts

Post by satishs »

pls send the contents of the following url to resolve the issue with patch

('v">https://mail.domain.com/zimbra/js/zimbr ... 0610203449
('v' version param should match the version shown in the js error thrown)
quietas
Outstanding Member
Outstanding Member
Posts: 368
Joined: Fri Sep 12, 2014 10:42 pm

[SOLVED] Can't print mails from shared accounts

Post by quietas »

I got the following message when I put my domain in:
[QUOTE]Content Encoding Error
The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.
* Please contact the website owners to inform them of this problem.[/QUOTE]
macdevin
Posts: 36
Joined: Fri Sep 12, 2014 11:54 pm

[SOLVED] Can't print mails from shared accounts

Post by macdevin »

[quote user="quietas"]I got the following message when I put my domain in:[/QUOTE]
I get the same error.
satishs
Zimbra Alumni
Zimbra Alumni
Posts: 6
Joined: Fri Sep 12, 2014 10:26 pm

[SOLVED] Can't print mails from shared accounts

Post by satishs »

looks like the compressed files are corrupted, I will resolve this with the release team
try to gzip '_all.js' files to solve this issue
gzip -S .zgz Calendar_all.js

gzip -S .zgz Mail_all.js

gzip -S .zgz NewWindow_2_all.js
quietas
Outstanding Member
Outstanding Member
Posts: 368
Joined: Fri Sep 12, 2014 10:42 pm

[SOLVED] Can't print mails from shared accounts

Post by quietas »

As root, I did the following:
gzip -S .zgz /opt/zimbra/jetty/webapps/zimbra/js/Calendar_all.js

gzip -S .zgz /opt/zimbra/jetty/webapps/zimbra/js/Mail_all.js

gzip -S .zgz /opt/zimbra/jetty/webapps/zimbra/js/NewWindow_2_all.js
I got a message asking to overwrite, I chose yes. I su'd to the Zimbra user and issued 'zmcontrol restart' just to be sure. Using the same URL, I received the same message as before.
Achim.Theobald
Advanced member
Advanced member
Posts: 52
Joined: Fri Sep 12, 2014 10:05 pm

[SOLVED] Can't print mails from shared accounts

Post by Achim.Theobald »

Solved here since patch 2476
Post Reply