Software Updates Check Fails

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Botolo
Posts: 5
Joined: Sat Sep 13, 2014 1:36 am

Software Updates Check Fails

Post by Botolo »

Hi, I'm investigating a weird problem.
Every time I click "Software Updates -> Check Now" I get this error:
[quote]

system failure: error parsing zimbraVersionCheckLastResponse

config attribute error code. Failure defails: soap:Receiver

[/quote]
I tried to check for updates manually:
/opt/zimbra/libexec/zmcheckversion -m
[quote]

Received invalid response from the update script:

[] ERROR: Error in versioncheck util

com.zimbra.common.soap.SoapFaultException: Received invalid response from the update script:

ExceptionId:com.zimbra.cs.service.versioncheck.VersionCheckException: Received invalid response from the update script:













ExceptionId:btpool0-0://localhost:7071/service/admin/soap/VersionCheckRequest:1299165272061:f3f2597fd68457d1

Code:versioncheck.INVALID_VC_RESPONSE

at com.zimbra.cs.service.versioncheck.VersionCheckException.INVALID_VC_RESPONSE(VersionCheckException.java:14)

at com.zimbra.cs.service.versioncheck.VersionCheck.handle(VersionCheck.java:89)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:420)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:274)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)

at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)

at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)

at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:155)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)

at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)

at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)

at org.mortbay.jetty.Server.handle(Server.java:326)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)

Caused by: org.dom4j.DocumentException: Error on line 2 of document : The processing instruction target matching "[xX][mM][lL]" is not allowed. Nested exception: The processing instruction target matching "[xX][mM][lL]" is not allowed.

at org.dom4j.io.SAXReader.read(SAXReader.java:350)

at org.dom4j.io.SAXReader.read(SAXReader.java:274)

at com.zimbra.common.soap.Element.parseXML(Element.java:420)

at com.zimbra.common.soap.Element.parseXML(Element.java:418)

at com.zimbra.cs.service.versioncheck.VersionCheck.handle(VersionCheck.java:87)

... 35 more
Code:versioncheck.INVALID_VC_RESPONSE

at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:88)

at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:303)

at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:262)

at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:253)

at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:162)

at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:356)

at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:319)

at com.zimbra.cs.client.soap.LmcSoapRequest.invoke(LmcSoapRequest.java:140)

at com.zimbra.cs.versioncheck.VersionCheckUtil.doVersionCheck(VersionCheckUtil.java:127)

at com.zimbra.cs.versioncheck.VersionCheckUtil.main(VersionCheckUtil.java:106)
[/quote]
My ZCS was zcs-NETWORK-6.0.10_GA running on CentOS.

I tried to update manually to zcs-NETWORK-6.0.11_GA. Everything seems to work fine, but I still have the same issue with automatic checks.
Any idea?

Thx ;)
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liverpoolfcfan
Elite member
Elite member
Posts: 1112
Joined: Sat Sep 13, 2014 12:47 am

Software Updates Check Fails

Post by liverpoolfcfan »

I saw the same thing 2 days ago too as I was actively watching for the 6.0.11 release - 6.0.10 FOSS on CentOS5_64
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Botolo
Posts: 5
Joined: Sat Sep 13, 2014 1:36 am

Software Updates Check Fails

Post by Botolo »

[quote user="liverpoolfcfan"]I saw the same thing 2 days ago too as I was actively watching for the 6.0.11 release - 6.0.10 FOSS on CentOS5_64[/QUOTE]
You're saying it's not my problem only?
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ducommun
Posts: 38
Joined: Sat Sep 13, 2014 1:20 am

Software Updates Check Fails

Post by ducommun »

same problem for me on a SuseLinuxEnterpriseServer 11 SP1
Since i've updated my zcs to 6.0.10, i have this error message:
Erreur de serveur ! Mail : system failure: error parsing zimbraVersionCheckLastResponse config attribute Code d'erreur : service.FAILURE Détails :soap:Receiver
Before the 6.0.10, I had never had this problem
Any help? Many thanks!
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madonion
Posts: 8
Joined: Sat Sep 13, 2014 1:23 am

Software Updates Check Fails

Post by madonion »

same problem here: Release 7.0.0_GA_3077.UBUNTU10_64 UBUNTU10_64 NETWORK edition
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1236babyporch
Posts: 42
Joined: Sat Sep 13, 2014 12:03 am

Software Updates Check Fails

Post by 1236babyporch »

same problem here.
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lytledd
Outstanding Member
Outstanding Member
Posts: 536
Joined: Sat Sep 13, 2014 12:54 am
ZCS/ZD Version: Release 9.0.0.ZEXTRAS.20221203 FOSS

Software Updates Check Fails

Post by lytledd »

After reading this thread, I went to check mine. I got:
Server error encountered Message: system failure: error parsing zimbraVersionCheckLastResponse config attribute Error code: service.FAILURE Details:soap:Receiver
Does anybody have a ticket open on this?
Doug
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dik23
Outstanding Member
Outstanding Member
Posts: 264
Joined: Sat Sep 13, 2014 1:44 am

Software Updates Check Fails

Post by dik23 »

Same here on 6.0.10
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phoenix
Ambassador
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Posts: 27278
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Software Updates Check Fails

Post by phoenix »

[quote user="dik23"]Same here on 6.0.10[/QUOTE]It would be of more help if you filed a bug report instead of a 'me too' post? ;)
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
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mcottone
Posts: 6
Joined: Sat Sep 13, 2014 1:21 am

Software Updates Check Fails

Post by mcottone »

has anyone come up with an answer to fix this problem....
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