Admin interface in 8.0.6 not load with Firefox 32.0.x

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Domino Sistemi
Posts: 6
Joined: Thu Aug 07, 2014 10:07 am

Admin interface in 8.0.6 not load with Firefox 32.0.x

Post by Domino Sistemi »

Hello,
after upgrading yesterday to Firefox 32.0.1 I was unable to load the admin interface, a "Warning: Unresponsive script" prompt is given
Script: https://example.com:7071/zimbraAdmin/js ... 10413:1160
From debugger Line 1160 is
AjxRpcRequest.prototype.invoke=function(s,o,l,u,e,c){
var t=(u!=null);
var n=s&&s.match(/.*"(w+Request)"/);
this.methodName=n?n[1]:o||"";
var a=AjxRpcRequest.HTTP_POST;
Using Firefox 31.1.0 ESR work fine
Any Idea?
Zimbra version 8.0.6_GA_5922.NETWORK
Domino Sistemi
Posts: 6
Joined: Thu Aug 07, 2014 10:07 am

Admin interface in 8.0.6 not load with Firefox 32.0.x

Post by Domino Sistemi »

We have tried to read carefully the changelog of Firefox 32 and 32.0.1

Following this excerpt http://www.janbambas.cz/new-firefox-http-cache-enabled/ and http://www.ghacks.net/2014/05/18/new-ht ... e-youtube/ ?we have tried to null some values

browser.cache.use_new_backend_temp false
browser.cache.disk.metadata_memory_limit 0
browser.cache.disk.preload_chunk_count 0

but without success.
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jorgedlcruz
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Posts: 2782
Joined: Thu May 22, 2014 4:47 pm

Admin interface in 8.0.6 not load with Firefox 32.0.x

Post by jorgedlcruz »

Hi Domino Sistemi,

I have the same version of Firefox, but is working with the last stable version of Zimbra 8.0.7 - http://www.zimbra.com/downloads/zimbra-collaboration and also the last patch, is working without problems for me.



Could you please upgrade your Zimbra version?



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
Domino Sistemi
Posts: 6
Joined: Thu Aug 07, 2014 10:07 am

Admin interface in 8.0.6 not load with Firefox 32.0.x

Post by Domino Sistemi »

Hi Jorge,



I'v found a very like similar bug open few hours ago https://bugzilla.zimbra.com/show_bug.cgi?id=95683



Using a "fresh" single server testing installation of 8.06 we have no issue.

But not on the other multiserver one.
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jorgedlcruz
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Joined: Thu May 22, 2014 4:47 pm

Admin interface in 8.0.6 not load with Firefox 32.0.x

Post by jorgedlcruz »

Hi Domino,

The error line maybe the same, but one is inside Zimbra doing some action, and other is before ser credentials also, right?



Could you have the chance to upgrade to Zimbra Collaboration 8.0.7? I've tried with Firefox 32 and 32.01 in a Multi Server 8.0.7 without problems



Best regards.
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
johnrm
Posts: 3
Joined: Tue Oct 14, 2014 4:36 am

Admin interface in 8.0.6 not load with Firefox 32.0.x

Post by johnrm »

I think this is the cause:



https://bugzilla.mozilla.org/show_bug.cgi?id=1077514



A change in FF32 means when the s.match(/.*"(w+Request)"/) takes so long that you're given an "unresponsive script" warning by FF, even if you say "Wait" FF restarts its regex processing from the beginning.



It looks like we'll have to wait for FF36 until this is fixed. Even then we'll still get the "unresponsive script" warning, but at least when we press "Wait" it will stand a chance of completing (though we may have to press "Wait" several times).



Can the Zimbra code in AjxRpcRequest.prototype.invoke be made any more efficient?
Domino Sistemi
Posts: 6
Joined: Thu Aug 07, 2014 10:07 am

Admin interface in 8.0.6 not load with Firefox 32.0.x

Post by Domino Sistemi »

Hi John,



just tested the FF Nightly 36.0a1 (2014-10-15) and the issue disappear

FF36 is far enough for the release time, I hope in a Zimbra workaround meanwhile
Domino Sistemi
Posts: 6
Joined: Thu Aug 07, 2014 10:07 am

Admin interface in 8.0.6 not load with Firefox 32.0.x

Post by Domino Sistemi »

Is now working as FF 34
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jorgedlcruz
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Admin interface in 8.0.6 not load with Firefox 32.0.x

Post by jorgedlcruz »

Wow, great news Domino,

Thank you for your feedback. But as usual, is really, and strongly recommend upgrade the Zimbra Collaboration version too, to the last 8.0.9.



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
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