emails from MailChimp do not display

7516Skip · Post by **7516Skip** » Wed Jun 25, 2014 10:22 am

All emails sent by people using MailChimp do not display. The top several lines show. If I forward or reply the message will display. Emails from people using Constant Contact do display. MailChimp says it is a problem in Zimbra.

jorgedelacruz.es · Post by **jorgedelacruz.es** » Wed Jun 25, 2014 4:19 pm

HI SKIP,

TELL US ABOUT YOUR VERSION OF ZIMBRA

Code: Select all

zmcontrol -v

AND ALSO, TELL US IF YOU ARE USING WEBMAIL, OR MICROSOFT WITH CONNECTOR, OR ZIMBRA DESKTOP, ETC. DO YOU HAVE READ EMAIL IN HTML MODE, RIGHT?

KIND REGARDS
zimbra-forum-004.PNG

7516Skip · Post by **7516Skip** » Wed Jun 25, 2014 5:16 pm

[quote]HI SKIP,

TELL US ABOUT YOUR VERSION OF ZIMBRA

AND ALSO, TELL US IF YOU ARE USING WEBMAIL, OR MICROSOFT WITH CONNECTOR, OR ZIMBRA DESKTOP, ETC. DO YOU HAVE READ EMAIL IN HTML MODE, RIGHT?

KIND REGARDS[/QUOTE]
ZIMBRA DESKTOP 7.2.5 GA (BUILD 12038) - NOT WEBMAIL

7516Skip · Post by **7516Skip** » Wed Jun 25, 2014 5:17 pm

Zimbra Desktop 7.2.5 GA (build 12038)

not webmail

it is set to html

oetiker · Post by **oetiker** » Thu Dec 20, 2018 11:56 pm

Hi

I'm using latest zimbra Release 8.8.11.GA.3737.UBUNTU16.64 UBUNTU16_64 NETWORK edition.
and I have a mail from mailchimp that does make zimbra mailclient unresponsive.

It does not show anything and shows a popup after a while with the Message

"The server or the network is slow respond.....

and then with the error:

A network service error has occurred.
method: SearchConvRequest
msg: A network service error has occurred.
code: CSFE_SVC_ERROR
detail: HTTP response status 504

the email is shown without any problem on my iphone ...

phoenix · Post by **phoenix** » Fri Dec 21, 2018 6:01 am

oetiker wrote:Hi

I'm using latest zimbra Release 8.8.11.GA.3737.UBUNTU16.64 UBUNTU16_64 NETWORK edition.
and I have a mail from mailchimp that does make zimbra mailclient unresponsive.

It does not show anything and shows a popup after a while with the Message

"The server or the network is slow respond.....

and then with the error:

A network service error has occurred.
method: SearchConvRequest
msg: A network service error has occurred.
code: CSFE_SVC_ERROR
detail: HTTP response status 504

the email is shown without any problem on my iphone ...

You shouldn'r really add posts to four year old threads and you should start a new one.

As for your problem, you are probably receiving an email from an exchange server and has an attachment (signature?) that's causing the problem because it's a Base64 encoded eml. I've just experienced the same thing myself, take a look here: viewtopic.php?f=15&t=65351https://forum ... 15&t=65351

The messages are also vied correctly for me, as well, in my mail client and Zimbra Desktop.

As a FOSS user I can't do much about this but you might like to raise a support case as an NE user.

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