Cant open admin console https://mydomain.com:7071 Please help

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
qadir52786
Posts: 40
Joined: Sat Sep 13, 2014 3:58 am

Cant open admin console https://mydomain.com:7071 Please help

Postby qadir52786 » Mon Apr 06, 2015 1:03 pm

Hello everyone need help cant open my admin console with mydomain.com:7071 . my mail server is working perfectly. Please help



User avatar
cayaraa
Outstanding Member
Outstanding Member
Posts: 333
Joined: Sat Sep 13, 2014 12:33 am
ZCS/ZD Version: ZCS 8.7 NE & ZCS 8.7 FOSS

Cant open admin console https://mydomain.com:7071 Please help

Postby cayaraa » Mon Apr 06, 2015 3:01 pm

You should probably provide more details... Is this a new server or was it just installed. What version of zimbra are you running? Single server or Multi-server?



Some basic things to check:

Make sure the admin console is running on the server:

$ netstat -an|grep 7071|grep LISTEN

tcp 0 0 0.0.0.0:7071 0.0.0.0:* LISTEN



If it is make sure your firewall isn't blocking traffic from your computer to 7071.
qadir52786
Posts: 40
Joined: Sat Sep 13, 2014 3:58 am

Cant open admin console https://mydomain.com:7071 Please help

Postby qadir52786 » Tue Apr 07, 2015 12:33 am

[root@localhost ~]# netstat -an|grep 7071|grep LISTEN

tcp 0 0 0.0.0.0:7071 0.0.0.0:* LISTEN



this is the result and it is old srv was running perfectly still its working but cant access admin console only its 8.5 and single srv . Thank you
qadir52786
Posts: 40
Joined: Sat Sep 13, 2014 3:58 am

Cant open admin console https://mydomain.com:7071 Please help

Postby qadir52786 » Tue Apr 07, 2015 12:37 am

[zimbra@localhost root]$ zmcontrol status

Host mail.MYdomain.com

amavis Running

antispam Running

antivirus Running

dnscache Running

ldap Running

logger Running

mailbox Running

mta Running

opendkim Running

service webapp Running

snmp Running

spell Running

stats Running

zimbra webapp Running

zimbraAdmin webapp Running

zimlet webapp Running

zmconfigd Running



This is the status of my zimbra server
User avatar
jorgedlcruz
Zimbra Alumni
Zimbra Alumni
Posts: 2773
Joined: Thu May 22, 2014 4:47 pm

Cant open admin console https://mydomain.com:7071 Please help

Postby jorgedlcruz » Tue Apr 07, 2015 5:34 am

Can you try to access with the IP instead the hostname and let us know if you find any issue in the mailbox.log, and also maybe in the access.log?



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
qadir52786
Posts: 40
Joined: Sat Sep 13, 2014 3:58 am

Cant open admin console https://mydomain.com:7071 Please help

Postby qadir52786 » Tue Apr 07, 2015 7:07 am

Nops sir i had try that also . and i cant find and problem in mail,logs and access.log
User avatar
jorgedlcruz
Zimbra Alumni
Zimbra Alumni
Posts: 2773
Joined: Thu May 22, 2014 4:47 pm

Cant open admin console https://mydomain.com:7071 Please help

Postby jorgedlcruz » Tue Apr 07, 2015 7:19 am

Can you share with us the content of your /etc/hosts file?



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
qadir52786
Posts: 40
Joined: Sat Sep 13, 2014 3:58 am

Cant open admin console https://mydomain.com:7071 Please help

Postby qadir52786 » Tue Apr 07, 2015 7:24 am

127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4

#::1 localhost localhost.localdomain localhost6 localhost6.localdomain6



192.168.0.52 mail.MYDomain.com mail
User avatar
cayaraa
Outstanding Member
Outstanding Member
Posts: 333
Joined: Sat Sep 13, 2014 12:33 am
ZCS/ZD Version: ZCS 8.7 NE & ZCS 8.7 FOSS

Cant open admin console https://mydomain.com:7071 Please help

Postby cayaraa » Tue Apr 07, 2015 7:33 am

Did you confirm that there isn't a firewall blocking traffic to 7071 between you and the server?
qadir52786
Posts: 40
Joined: Sat Sep 13, 2014 3:58 am

Cant open admin console https://mydomain.com:7071 Please help

Postby qadir52786 » Tue Apr 07, 2015 7:36 am

i had already shutdown the firewall iptables -F

Return to “Administrators”

Who is online

Users browsing this forum: No registered users and 15 guests