Cant open admin console https://mydomain.com:7071 Please help

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Wolfrang
Posts: 3
Joined: Fri Apr 28, 2017 8:14 pm

Re: Cant open admin console https://mydomain.com:7071 Please help

Postby Wolfrang » Mon May 08, 2017 10:30 am

Dear Mark Stone,

I tried to open Zimbra Admin Console as you suggested, by typing https://mail.mydomain.com:9071, but without success. I Also check for the opne ports on my server and i found that ports 7071 and 9071 are not active and opened as you can see below. Please help me what else do i can do to fix this problem?

CHECK OPEN-PORTS

zimbra@mail:/home/administrator$ nmap localhost

Starting Nmap 6.40 ( http://nmap.org ) at 2017-05-08 10:38 WAT
Nmap scan report for localhost (127.0.0.1)
Host is up (0.00025s latency).
rDNS record for 127.0.0.1: localhost.localdomain
Not shown: 984 closed ports
PORT STATE SERVICE
21/tcp open ftp
22/tcp open ssh
25/tcp open smtp
53/tcp open domain
110/tcp open pop3
143/tcp open imap
443/tcp open https
465/tcp open smtps
587/tcp open submission
993/tcp open imaps
995/tcp open pop3s
7025/tcp open vmsvc-2
8080/tcp open http-proxy
8443/tcp open https-alt
10024/tcp open unknown
10025/tcp open unknown

Nmap done: 1 IP address (1 host up) scanned in 0.08 seconds


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L. Mark Stone
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Posts: 1957
Joined: Wed Oct 09, 2013 11:35 am
Location: Portland, Maine
ZCS/ZD Version: 8.8.12 Network Edition
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Re: Cant open admin console https://mydomain.com:7071 Please help

Postby L. Mark Stone » Mon May 08, 2017 1:14 pm

Wolfrang wrote:Dear Mark Stone,

I tried to open Zimbra Admin Console as you suggested, by typing https://mail.mydomain.com:9071, but without success. I Also check for the opne ports on my server and i found that ports 7071 and 9071 are not active and opened as you can see below. Please help me what else do i can do to fix this problem?

CHECK OPEN-PORTS

zimbra@mail:/home/administrator$ nmap localhost

Starting Nmap 6.40 ( http://nmap.org ) at 2017-05-08 10:38 WAT
Nmap scan report for localhost (127.0.0.1)
Host is up (0.00025s latency).
rDNS record for 127.0.0.1: localhost.localdomain
Not shown: 984 closed ports
PORT STATE SERVICE
21/tcp open ftp
22/tcp open ssh
25/tcp open smtp
53/tcp open domain
110/tcp open pop3
143/tcp open imap
443/tcp open https
465/tcp open smtps
587/tcp open submission
993/tcp open imaps
995/tcp open pop3s
7025/tcp open vmsvc-2
8080/tcp open http-proxy
8443/tcp open https-alt
10024/tcp open unknown
10025/tcp open unknown

Nmap done: 1 IP address (1 host up) scanned in 0.08 seconds


Let's get some basics going...

Please run as the zimbra user on the mailbox server the following commands:

zmcontrol -v
zmcontrol status

If zmcontrol status shows one or more services not running, then please do a "zmcontrol restart" and post the results written to the screen and to /var/log/zimbra.log

All the best,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
Zeta Alliance http://www.zetalliance.org/
shakesh
Posts: 10
Joined: Tue Oct 09, 2018 6:01 am

Re: Cant open admin console https://mydomain.com:7071 Please help

Postby shakesh » Sun Jun 09, 2019 2:16 am

hi guys,

Did anyone have solution for this issue as i am having the same issue. cannot login to admin console but mail access for admin is ok.
phoenix
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Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Re: Cant open admin console https://mydomain.com:7071 Please help

Postby phoenix » Sun Jun 09, 2019 7:28 am

shakesh wrote:Did anyone have solution for this issue as i am having the same issue. cannot login to admin console but mail access for admin is ok.
It really doesn't help to post a "me too", you should read the post immediately above yours and run the commands shown and provide the output.
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
shakesh
Posts: 10
Joined: Tue Oct 09, 2018 6:01 am

Re: Cant open admin console https://mydomain.com:7071 Please help

Postby shakesh » Sun Jun 09, 2019 8:15 am

All my zimbra services are running, port 7071 is active and can telent to port 7071. I can even login to webmail using admin account but unable to loggin admin console.
wibsea
Posts: 1
Joined: Fri Jun 07, 2019 8:37 am

Re: Cant open admin console https://mydomain.com:7071 Please help

Postby wibsea » Mon Jun 10, 2019 8:01 am

If zextras_suite is installed, then delete, it should help.

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