refused to talk to me : 554 5.7.1 you are not allowed to connect

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
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Wilfredo GS
Posts: 6
Joined: Mon Sep 07, 2015 7:03 pm

refused to talk to me : 554 5.7.1 you are not allowed to connect

Post by Wilfredo GS »

refused to talk to me : 554 5.7.1 you are not allowed to connect
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jorgedlcruz
Zimbra Alumni
Zimbra Alumni
Posts: 2782
Joined: Thu May 22, 2014 4:47 pm

refused to talk to me : 554 5.7.1 you are not allowed to connect

Post by jorgedlcruz »

Hi Wilfredo,

Check your Public IP in senderbase.com to see your reputation, and do a telnet to the IP is rejecting talking with you with the port 25, from your zimbra server of course, to see if you can connect or give it to you more info.



Best regards
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
thiagobotelho
Posts: 4
Joined: Fri Feb 01, 2019 6:31 pm

Re: refused to talk to me : 554 5.7.1 you are not allowed to connect

Post by thiagobotelho »

Good afternoon, I have the same problem, I have already tested with telnet and the message is the same. For some IPs, hotmail and gmail are normal. Any issues?

Jun 17 14:02:57 mail postfix/error[19508]: 9DBC2CA1A3C: to=<titulocobranca@banestes.com.br>, relay=none, delay=0.09, delays=0.09/0/0/0, dsn=4.7.1, status=deferred (delivery temporarily suspended: host mail.banestes.com.br[200.242.1.37] refused to talk to me: 554 5.7.1 You are not allowed to connect - Message by SMGB/SGBS)

Obs: Release 8.8.11.GA.3737.UBUNTU16.64 UBUNTU16_64 FOSS edition, Patch 8.8.11_P2
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