Signature image not persist after a server restart

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demuxman
Posts: 3
Joined: Sat Jul 30, 2016 6:04 pm

Signature image not persist after a server restart

Post by demuxman »

Hello,

I had upgrade my zimbra server to the newly 8.7 version. After that, my signatures that uses a image (PNG or JPG) are still missing after a server reboot. The file still in the same place and with same name on the Briefcase as when the signature has been created.

I had tested this in a fresh install of 8.7 version and this issue happens too. Anyone have note this issue too?

Best Regards,

Rodrigo
demuxman
Posts: 3
Joined: Sat Jul 30, 2016 6:04 pm

Re: Signature image not persist after a server restart

Post by demuxman »

I have note that when I use an external image (link) than the signature works fine. Wolud be a bug on 8.7 version related to use the internal image loaded through the image button when creating signature (loaded on Briefcase)?

Rodrigo
carlosgomez
Posts: 3
Joined: Tue Jul 19, 2016 7:32 pm

Re: Signature image not persist after a server restart

Post by carlosgomez »

I have the same problem, I upgraded from 8.6 to 8.7, and I see disappear the images in the signatures. One workaround is to share the briefcase as public without password (only view) in order to show the image, however, I tried to create a new signatures folder to share that instead, but the image is saved in the briefcase root. I dont know how to move the file.
MaySky
Posts: 25
Joined: Sat Apr 02, 2016 6:57 am

Re: Signature image not persist after a server restart

Post by MaySky »

Hello all.

The same problem persists in my Zombra 8.7 server.

After the server restarts:
1) When I compose new message, all the images are present.
2) When someone receives the email - there are no images here (it appears like broken).

What I've found out at this moment:
1) When everything is ok the HTML code for the image looks like

Code: Select all

<img src="/blablabla/logo.png" dfsrc="doc:blablabla/logo.png" width="195" />
2) After restarting it looks like

Code: Select all

<img src="/blablabla/logo.png" width="195" />
3) So the dfsrc="doc:blablabla/logo.png" part of code just cutted off. That's why I suffer from this issue.
4) When I add this part manually, everything works fine until the next restart.

Is there any working solution for that?
joca
Posts: 10
Joined: Fri Jul 29, 2016 12:26 pm
Location: Carpina PE Brazil
ZCS/ZD Version: Zimbra 8.8.15_GA_3895
Contact:

Re: Signature image not persist after a server restart

Post by joca »

Same Problem!, after services restart signature work fine.
lpaggini
Posts: 5
Joined: Fri Sep 12, 2014 11:50 pm

Re: Signature image not persist after a server restart

Post by lpaggini »

Same problem.... :evil:

Every upgrade there are new bugs.....
lpaggini
Posts: 5
Joined: Fri Sep 12, 2014 11:50 pm

Re: Signature image not persist after a server restart

Post by lpaggini »

hi guys

no one who has solved ?
phoenix
Ambassador
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Posts: 27272
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Re: Signature image not persist after a server restart

Post by phoenix »

lpaggini wrote:hi guys

no one who has solved ?
Have you checked in bugzilla to see if this has been reported (or resolved) as a bug? If there isn't one then file a bug report, that's what gets the attention of the developers and eventually fixed around here. p;)
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
demuxman
Posts: 3
Joined: Sat Jul 30, 2016 6:04 pm

Re: Signature image not persist after a server restart

Post by demuxman »

Hello all,

I have fixed that using a html link to the image that the user needs, and this image is hosted on another web server. Just edit manually the code on the signature section on preferences of the user session and replace the local path of the image by the external link to the image. This works fine for me until now.

Best Regards,

Rodrigo
MaySky
Posts: 25
Joined: Sat Apr 02, 2016 6:57 am

Re: Signature image not persist after a server restart

Post by MaySky »

demuxman wrote:Hello all,

I have fixed that using a html link to the image that the user needs, and this image is hosted on another web server. Just edit manually the code on the signature section on preferences of the user session and replace the local path of the image by the external link to the image. This works fine for me until now.

Best Regards,

Rodrigo
Yes. I've did it also. But one thing is that displaying of external images is disabled almost in all servers, so the recepient should click on smth like "show images" to see them or will not see them at all. So placing images into the message is prefered.
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