[SOLVED] Search/Index Problem

[daniele.bertoldo]

HI,
I've some problem with my Zimbra OSE production machine.

Some user complain about not being able to search using webclient.
I try to reindex their email account but I've some strange problem.

1. Reindex operation stop suddenly on mailbox.log i find an error asking to "Manual reindex account"
2. Looking on /opt/zimbra/log/mailbox.log i find error like that

2017-02-24 08:17:13,354 WARN [qtp509886383-6946:https://xxxxxx:443/service/soap/SearchRequest] [name=xxxxxxx;mid=9;ip=xxxxxx;ua=ZimbraWebClient - FF51 (Win)/8.5.1_GA_3056;] SoapEngine - handler exception
java.lang.NoSuchMethodError: org.apache.commons.compress.compressors.CompressorStreamFactory.setDecompressConcatenated(Z)V

I try to reindex using admin console and trougth CLi zmprov rim username start

I'm working with Release 8.5.1.GA.3056.UBUNTU12.64 UBUNTU12_64 FOSS edition.

[daniele.bertoldo]

I successfully resolve the problem.

The server time was wrong (30 min clock skew) and this seem to generate the problem.

After having corrected the time I'm able to reindex the mail.

I don't know why ... but the problem is gone