Nested email attachment error

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bhwong
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Joined: Thu Feb 27, 2014 8:40 pm

Nested email attachment error

Postby bhwong » Mon Mar 20, 2017 8:38 am

One of our users has an email with some emails inside emails attachments at about 900KB. When he forward the email, both Zimbra Desktop and Web Client shows similar error:

Code: Select all

A network service error has occurred.
method:   [unknown]
msg:   system failure: IOExecption
code:   service.FAILURE
detail:   soap:Receiver
trace:   com.zimbra.common.service.ServiceException: system failure: IOExecption ExceptionId:btpool0-6:1489996701366:1d390da1696a3ff2 Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:254) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:446) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:199) at com.zimbra.cs.service.mail.SaveDraft.handle(SaveDraft.java:97) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: java.io.IOException: No MimeBodyPart content at javax.mail.internet.MimePartDataSource.getInputStream(MimePartDataSource.java:113) at javax.activation.DataHandler.getInputStream(Unknown Source) at javax.mail.internet.MimeBodyPart.getInputStream(MimeBodyPart.java:558) at com.zimbra.cs.service.mail.ParseMimeMessage.attachPart(ParseMimeMessage.java:821) at com.zimbra.cs.service.mail.ParseMimeMessage.handleAttachments(ParseMimeMessage.java:475) at com.zimbra.cs.service.mail.ParseMimeMessage.parseMimeMsgSoap(ParseMimeMessage.java:370)


Is there a limit to the size of email inside email attachment? Or limit with the level of nested email inside email inside email attachment etc?


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