Delivery OK but never received

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
Post Reply
Fabien
Posts: 1
Joined: Mon Apr 24, 2017 10:03 am

Delivery OK but never received

Post by Fabien »

Hi,

Recently i saw a mail thay postfix logs said as "Delivery OK". But i never saw this mail in my box. The server never received error message.
Bellow, the past of the concerned postfix log.

How a delivered mail can be not received ?

Any tips are welcome.

Code: Select all

Apr 20 15:55:48 zimbra postfix/smtpd[11781]: connect from unknown[remote_smtp_server_ipaddr]
Apr 20 15:55:48 zimbra postfix/smtpd[11781]: NOQUEUE: filter: RCPT from unknown[remote_smtp_server_ipaddr]: <sender@domain1.com>: Sender address triggers FILTER smtp-amavis:[127.0.0.1]:10026; from=<sender@domain1.com> to=<recipient@domaine2.com> proto=ESMTP helo=<remote_smtp_server_fqdn>
Apr 20 15:55:48 zimbra postfix/smtpd[11781]: 68C29A6E121: client=unknown[remote_smtp_server_ipaddr]
Apr 20 15:55:48 zimbra postfix/cleanup[19018]: 68C29A6E121: message-id=<1090468489.1092514.1492696540271.JavaMail.root@domain1.com>
Apr 20 15:55:48 zimbra postfix/smtpd[11781]: disconnect from unknown[remote_smtp_server_ipaddr] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Apr 20 15:55:48 zimbra postfix/qmgr[26218]: 68C29A6E121: from=<sender@domain1.com>, size=81262, nrcpt=1 (queue active)
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) ESMTP [127.0.0.1]:10026 /opt/zimbra/data/amavisd/tmp/amavis-20170420T154827-17081-5LCbtplV: <sender@domain1.com> -> <recipient@domaine2.com> SIZE=81262 BODY=7BIT Received: from zimbra_server_fqdn ([127.0.0.1]) by localhost (zimbra_server_fqdn [127.0.0.1]) (amavisd-new, port 10026) with ESMTP for <recipient@domaine2.com>; Thu, 20 Apr 2017 15:55:48 +0200 (CEST)
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) Checking: 1jn1Lrr7CZ6g ORIGINATING/MYNETS [remote_smtp_server_ipaddr] <sender@domain1.com> -> <recipient@domaine2.com>
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) p004 1 Content-Type: multipart/mixed
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) p005 1/1 Content-Type: multipart/alternative
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) p001 1/1/1 Content-Type: text/plain, size: 2677 B, name: 
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) p002 1/1/2 Content-Type: text/html, size: 8520 B, name: 
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) p003 1/2 Content-Type: application/pdf, size: 47944 B, name: attached_document.pdf
Apr 20 15:55:48 zimbra postfix/amavisd/smtpd[15836]: connect from localhost[127.0.0.1]
Apr 20 15:55:48 zimbra postfix/amavisd/smtpd[15836]: A7185A6E173: client=localhost[127.0.0.1]
Apr 20 15:55:48 zimbra postfix/cleanup[17059]: A7185A6E173: message-id=<1090468489.1092514.1492696540271.JavaMail.root@domain1.com>
Apr 20 15:55:48 zimbra postfix/qmgr[26218]: A7185A6E173: from=<sender@domain1.com>, size=81738, nrcpt=1 (queue active)
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) 1jn1Lrr7CZ6g FWD from <sender@domain1.com> -> <recipient@domaine2.com>, BODY=7BIT 250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as A7185A6E173
Apr 20 15:55:48 zimbra postfix/amavisd/smtpd[15836]: disconnect from localhost[127.0.0.1] ehlo=1 mail=1 rcpt=1 data=1 quit=1 commands=5
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) Passed CLEAN {RelayedInternal}, ORIGINATING/MYNETS LOCAL [remote_smtp_server_ipaddr]:57838 [sender_ipaddr] <sender@domain1.com> -> <recipient@domaine2.com>, Queue-ID: 68C29A6E121, Message-ID: <1090468489.1092514.1492696540271.JavaMail.root@domain1.com>, mail_id: 1jn1Lrr7CZ6g, Hits: -, size: 81262, queued_as: A7185A6E173, 279 ms
Apr 20 15:55:48 zimbra postfix/smtp[17130]: 68C29A6E121: to=<recipient@domaine2.com>, relay=127.0.0.1[127.0.0.1]:10026, delay=0.33, delays=0.04/0/0.01/0.28, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as A7185A6E173)
Apr 20 15:55:48 zimbra postfix/qmgr[26218]: 68C29A6E121: removed
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) size: 81262, TIMING [total 283 ms, cpu 64 ms] - SMTP greeting: 4.5 (2%)2, SMTP EHLO: 0.7 (0%)2, SMTP pre-MAIL: 0.9 (0%)2, lookup_ldap: 9 (3%)5, SMTP pre-DATA-flush: 1.3 (0%)6, SMTP DATA: 66 (23%)29, check_init: 0.4 (0%)29, digest_hdr: 1.0 (0%)30, digest_body_dkim: 0.6 (0%)30, collect_info: 3.9 (1%)31, mime_decode: 15 (5%)37, get-file-type3: 8 (3%)40, parts_decode: 0.1 (0%)40, check_header: 0.4 (0%)40, AV-scan-1: 90 (32%)71, decide_mail_destiny: 0.5 (0%)72, notif-quar: 0.3 (0%)72, fwd-connect: 3.9 (1%)73, fwd-mail-pip: 3.1 (1%)74, fwd-rcpt-pip: 0.1 (0%)74, fwd-data-chkpnt: 0.0 (0%)74, write-header: 0.4 (0%)74, fwd-data-contents: 1.0 (0%)75, fwd-end-chkpnt: 62 (22%)97, prepare-dsn: 0.7 (0%)97, report: 1.8 (1%)97, main_log_entry: 4.0 (1%)99, update_snmp: 0.4 (0%)99, SMTP pre-response: 2.0 (1%)100, SMTP response: 0.1 (0%)100, unlink-4-files: 0.3 (0%)100, rundown: 0.5 (0%)100
Apr 20 15:55:48 zimbra amavis[17081]: (17081-19) size: 81262, RUSAGE minflt=216+0, majflt=0+0, nswap=0+0, inblock=0+0, oublock=448+0, msgsnd=0+0, msgrcv=0+0, nsignals=0+0, nvcsw=22+0, nivcsw=46+0, maxrss=62552+0, ixrss=0+0, idrss=0+0, isrss=0+0, utime=0.055+0.000, stime=0.008+0.000
Apr 20 15:55:48 zimbra postfix/lmtp[9816]: A7185A6E173: to=<recipient@domaine2.com>, relay=zimbra_server_fqdn[remote_smtp_server_ipaddr15]:7025, delay=0.29, delays=0.06/0/0.1/0.13, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)
Apr 20 15:55:48 zimbra postfix/qmgr[26218]: A7185A6E173: removed
Post Reply