Hi all,
I'm facing a weird trouble, sometimes some users complain about messages that them say don't receive, so I've been starting a investigation and indeed something weird is happening.
I've seen on zimbra.log and there seems all is ok (look below),
Aug 14 17:00:28 mail postfix/cleanup[16457]: D70C1604EE48A: message-id=<!&!AAAAAAAAAAAuAAAAAAAAAKm9RPMqjXFJvDUS0cZNi2oBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAADflf4rix+SZLNxPdatcF3AQAAAAA=@mydomain.com>
Aug 14 17:00:28 mail postfix/qmgr[7311]: D70C1604EE48A: from=<user1@mydomain.com>, size=29787, nrcpt=2 (queue active)
Aug 14 17:00:28 mail amavis[22612]: (22612-19) vcaC9WYYzac0 FWD from <user1@mydomain.com> -> <user2@mydomain.com>,<user3@mydomain.com>, BODY=7BIT 250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as D70C1604EE48A
Aug 14 17:00:28 mail amavis[22612]: (22612-19) Passed CLEAN {RelayedInternal}, ORIGINATING_POST/MYNETS LOCAL [127.0.0.1]:42626 <user1@mydomain.com> -> <user2@mydomain.com>,<user3@mydomain.com>, Queue-ID: BB83E618527CB, Message-ID: <!&!AAAAAAAAAAAuAAAAAAAAAKm9RPMqjXFJvDUS0cZNi2oBAMO2jhD3dRHOtM0AqgC7tuYAAAAAAA4AABAAAAADflf4rix+SZLNxPdatcF3AQAAAAA=@mydomain.com>, mail_id: vcaC9WYYzac0, Hits: -, size: 29298, queued_as: D70C1604EE48A, 83 ms
Aug 14 17:00:28 mail postfix/smtp[17413]: BB83E618527CB: to=<user2@mydomain.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=0.13, delays=0.05/0/0/0.08, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as D70C1604EE48A)
Aug 14 17:00:28 mail postfix/smtp[17413]: BB83E618527CB: to=<user3@mydomain.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=0.13, delays=0.05/0/0/0.08, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as D70C1604EE48A)
Aug 14 17:00:28 mail postfix/lmtp[25578]: D70C1604EE48A: to=<user2@mydomain.com>, relay=mail.mydomain.com[172.16.0.53]:7025, delay=0.11, delays=0.01/0/0.05/0.05, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)
Aug 14 17:00:28 mail postfix/lmtp[25578]: D70C1604EE48A: to=<user3@mydomain.com>, relay=mail.mydomain.com[172.16.0.53]:7025, delay=0.11, delays=0.01/0/0.05/0.05, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)
Aug 14 17:00:28 mail postfix/qmgr[7311]: D70C1604EE48A: removed
user1@mydomain.com sent a message to user2@mydomain.com, user3@mydomain.com but, user2 and user3 don't received that email on their mailbox, if I restart zmmailboxdctl and user1 sends again the email, user2 and user3 will receive the email, somebody are facing (or already faced) this kind of issue? What I think weird that happens only sometimes and it does not happen for a specific account can be for any account.
I've seen /opt/zimbra/log/mailbox.log all looks great there as well.
I'm running Release 8.7.0_GA_1659.RHEL7_64_20160628202714 RHEL7_64 FOSS edition and using imap connections from outlook.
(I've changed real names and real domain for security reason)
Thanks in advance,
Luiz