I am having problems restoring version 8.7.1.1 accounts
2017-08-15 19:13:10,625 qualidade@xxxxxxxx.com.br DEBUG Restoring item 2333
2017-08-15 19:13:10,626 qualidade@xxxxx.com.br WARN Unable to restore item 2333, account qualidade@xxxxx.com.br(1219e969-03b6-446f-8260-4736cd13f403):
com.zextras.lib.Error.UnableToRestoreZEItemError: Unable to restore ZEItem
at com.zextras.backup.ZEBItem.restore (ZEBItem.java:707)
at com.zextras.op.backup.ZEExternalRestoreOperation.restoreItemsFromExternal (ZEExternalRestoreOperation.java:1120)
at com.zextras.op.backup.ZEExternalRestoreOperation$1.consume (ZEExternalRestoreOperation.java:887)
at com.zextras.op.backup.ZEExternalRestoreOperation$1.consume (ZEExternalRestoreOperation.java:871)
at com.zextras.lib.activities.ActivityManager$4.run (ActivityManager.java:349)
at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)
Caused by: java.io.FileNotFoundException: /opt/zimbra/backup/items/Ps/PsX1A9xl53LXkSKOvCpH7PCsKPbdI2lpE+TFKBepOUM= (No such file or directory)
at java.io.RandomAccessFile.open0 (RandomAccessFile.java:-2) [native]
at java.io.RandomAccessFile.open (RandomAccessFile.java:316)
at java.io.RandomAccessFile.<init> (RandomAccessFile.java:243)
at javax.mail.util.SharedFileInputStream$SharedFile.<init> (SharedFileInputStream.java:120)
at javax.mail.util.SharedFileInputStream.<init> (SharedFileInputStream.java:194)
at javax.mail.util.SharedFileInputStream.<init> (SharedFileInputStream.java:169)
at com.zextras.backup.ZEBItem.getContentStream (ZEBItem.java:238)
at com.zextras.backup.ZEBItem.getContentStream (ZEBItem.java:228)
at com.zextras.backup.ZEBItem.restore (ZEBItem.java:690)
at com.zextras.op.backup.ZEExternalRestoreOperation.restoreItemsFromExternal (ZEExternalRestoreOperation.java:1120)
at com.zextras.op.backup.ZEExternalRestoreOperation$1.consume (ZEExternalRestoreOperation.java:887)
at com.zextras.op.backup.ZEExternalRestoreOperation$1.consume (ZEExternalRestoreOperation.java:871)
at com.zextras.lib.activities.ActivityManager$4.run (ActivityManager.java:349)
at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:122)
Problem with Zimbra Backup/Restore
Re: Problem with Zimbra Backup/Restore
If that is Zimbra Suite Plus then I'd suggest you contact Zimbra support otherwise contact Zextras support or on their forums. You should also not post duplicate threads in these forums, I've removed the duplicate thread.