Migration failed unable to connect to LDAP

[daviescc]

Hi. I am following this guide (https://wiki.zimbra.com/wiki/How_to_mov ... her_server) to migrate my ZCS from Ubuntu 16 (VM) to Ubuntu 14 (Physical). When I reached the last steps, to run ./install.sh I am getting this error:

Operations logged to /tmp/install.log.HeNOGPhI
Checking for existing installation...
zimbra-chat...FOUND zimbra-chat-1.0.6-1zimbra8.7b1.u14
zimbra-drive...FOUND zimbra-drive-1.0.6-1zimbra8.7b1.u14
zimbra-suiteplus...NOT FOUND
zimbra-ldap...FOUND zimbra-ldap-8.7.11.GA.1854.UBUNTU14.64
zimbra-logger...FOUND zimbra-logger-8.7.11.GA.1854.UBUNTU14.64
zimbra-mta...FOUND zimbra-mta-8.7.11.GA.1854.UBUNTU14.64
zimbra-dnscache...FOUND zimbra-dnscache-8.7.11.GA.1854.UBUNTU14.64
zimbra-snmp...FOUND zimbra-snmp-8.7.11.GA.1854.UBUNTU14.64
zimbra-store...FOUND zimbra-store-8.7.11.GA.1854.UBUNTU14.64
zimbra-apache...FOUND zimbra-apache-8.7.11.GA.1854.UBUNTU14.64
zimbra-spell...FOUND zimbra-spell-8.7.11.GA.1854.UBUNTU14.64
zimbra-convertd...FOUND zimbra-convertd-8.7.11.GA.1854.UBUNTU14.64
zimbra-memcached...FOUND zimbra-memcached-1:1.4.37-2.u14
zimbra-proxy...FOUND zimbra-proxy-8.7.11.GA.1854.UBUNTU14.64
zimbra-archiving...FOUND zimbra-archiving-8.7.11.GA.1854.UBUNTU14.64
zimbra-core...FOUND zimbra-core-8.7.11.GA.1854.UBUNTU14.64
ZCS upgrade from 8.7.11 to 8.7.11 will be performed.
Validating existing license is not expired and qualifies for upgrade
Error connecting to LDAP server: ldap://mail.kkipproperty.com.my:389
Error: Unable to connect to LDAP

Checking the log found in /tmp/install.log.HeNOGPhI, this are the output:
COMMAND: ldap start
/opt/zimbra/common/libexec/slapd: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /opt/zimbra/common/lib/libtcmalloc_minimal.so)
/opt/zimbra/common/libexec/slapd: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /opt/zimbra/common/lib/libtcmalloc_minimal.so)
/opt/zimbra/common/libexec/slapd: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /opt/zimbra/common/lib/libtcmalloc_minimal.so)
/opt/zimbra/common/libexec/slapd: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /opt/zimbra/common/lib/libtcmalloc_minimal.so)
/opt/zimbra/common/libexec/slapd: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /opt/zimbra/common/lib/libtcmalloc_minimal.so)
/opt/zimbra/common/libexec/slapd: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /opt/zimbra/common/lib/libtcmalloc_minimal.so)
/opt/zimbra/common/libexec/slapd: /usr/lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by /opt/zimbra/common/lib/libtcmalloc_minimal.so)
Failed to start slapd. Attempting debug start to determine error.

How can I fix this? Sorry I am still new to Zimbra.

[phoenix]

I would suggest you make life easy for yourself and use the ZeXtras Migration Tool, it's quick, easy and free to use.