[SOLVED] webmail https not working after upgrade to ZCS 8.8

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nxt
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Joined: Thu Jul 02, 2015 8:30 am

[SOLVED] webmail https not working after upgrade to ZCS 8.8

Post by nxt »

Hello

After upgrading to ZCS 8.8 everthing runs smoothly except i can not access any more the webmail portal with https.
Accessing via http works well

Please can someone help?
phoenix
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Re: webmail https not working after upgrade to ZCS 8.8

Post by phoenix »

From which ZCS version did you upgrade your server and did you have the proxy already installed and enabled?
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jorgedlcruz
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Re: webmail https not working after upgrade to ZCS 8.8

Post by jorgedlcruz »

Hello,
Have you tried the next?

Code: Select all

zmprov md my.FQDN.com +zimbraVirtualHostname webmail.yourdomain.com 
Also, are you using IP, or a FQDN? You can't access using the IP only using NGINX for now, a known issue on 8.8.5, and you can try, if you want to use IP, using https://IP:8443 which will go to the jetty, not to the NGINX/Proxy.

Let us know
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/
nxt
Posts: 6
Joined: Thu Jul 02, 2015 8:30 am

Re: webmail https not working after upgrade to ZCS 8.8

Post by nxt »

Hello,
Thank you so much. This did the job.
jorgedlcruz wrote: Have you tried the next?

Code: Select all

zmprov md my.FQDN.com +zimbraVirtualHostname webmail.yourdomain.com 
Also, are you using IP, or a FQDN? You can't access using the IP only using NGINX for now, a known issue on 8.8.5, and you can try, if you want to use IP, using https://IP:8443 which will go to the jetty, not to the NGINX/Proxy.
This seems to be more strict now.
In the past we was not forced to have the virtual hostname (which was in the DNS for easy user access "webmail.domain.tld") configured and it worked. With the add of the virtual hostname everything works like a charm.

Some more answers from questions maybe of interest for others:
- We always used FQDN
- Accessing with https://fq-servername.domain.tld worked
- Accessing with https://fq-servername.domain.tld:8443 worked
- Upgrade was from 8.7.9 --> 8.8
- Proxy was already installed and worked well

Thank you!
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