Backup NG, LDAP backup Failed

[adminpatronato]

Hi guys,

I have zimbra collaboration 8.8.6 installed, since 8.8.5 version I got this email with an error about LDAP Server backup with Backup Network Module NG:



This is an automated notification from Backup about Backup Server LDAP.

Operation Backup Server LDAP Failed.

Operation Id: 4bd934d7-1490-4c72-aef9-000f208952f4
Operation Host: my.email.server.com
Scheduled operation

Network Modules NG Version: 2.6.1
Network Modules NG commit: 6a2ebd86bb1d340b4653a29ec90c7345caace7f1
ZAL Version: 2.1.1
ZAL commit: 9fb9554663247096cf3a95b7f6053ddb5150b1ae
Zimbra version: 8.8.6_GA_1906 20171130041047 20171130-0429 NETWORK


-- exceptions --
- com.zextras.lib.Error.OperationBlockingError: Blocking operation error
at com.zextras.modules.backup.BackupArchiveOperation.exec (BackupArchiveOperation.java:132)
at com.zextras.lib.operations.StatefulOperationImpl.exec (StatefulOperationImpl.java:118)
at com.zextras.lib.operations.OperationStarterActivity.run (OperationStarterActivity.java:45)
at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:138)
Caused by: java.lang.RuntimeException: Error on server correo.patronato.unam.mx details : LDAPException(resultCode=81 (server down), errorMessage='The connection to server my.email.server.com:636 was closed while waiting for a response to a bind request SimpleBindRequest(dn='uid=zimbra,cn=admins,cn=zimbra').')
at org.openzal.zal.ProvisioningImp.dumpLDAPToLDIF (ProvisioningImp.java:2181)
at com.zextras.modules.backup.BackupLDAP.build (BackupLDAP.java:77)
at com.zextras.modules.backup.BackupArchiveOperation.exec (BackupArchiveOperation.java:119)
at com.zextras.lib.operations.StatefulOperationImpl.exec (StatefulOperationImpl.java:118)
at com.zextras.lib.operations.OperationStarterActivity.run (OperationStarterActivity.java:45)
at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:138)



I hope you can help me to resolve this issue.

[uwymann]

Do you got a solution? I have exactly the same problem...

[adminpatronato]

Unfortunately not yet

[L. Mark Stone]

If you haven’t already, good to open a support ticket with Zimbra about this.

Hope that helps,
Mark