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8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Thu Feb 08, 2018 10:36 am
by makz
Hello,
On my 8.7.11 zimbra i used few delegated admins to let users manage their domains.
Since the 8.8.6 update, delegated admins can't do anything.
Open an account settings : ZaDomain.loadDataSources error
Create a new account : ZaAccountListController.prototype._newAccountListener error
Open alias/distribution list settings : ZaController.prototype.changeActionsState error
Open domain settings : ZaDomain.loadDataSources error
I tried to recreate a new domain admin, redploy zimplets, restart zimbra, same error
zimbra administrator don't have those errors, so for me it's a rights issue, i tried to switch to admin ng, create admin with admin ng, same errors.
What's going on ?
Regards.
Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Thu Feb 08, 2018 11:48 am
by jorgedlcruz
Hi makz,
Would you mind to open a Support Ticket? As you have Network Edition, our Engineering team can assist you there better.
Best regards
Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Sat Feb 17, 2018 10:01 pm
by Sander
We had this issue too, upgrading from 8.8.5 to 8.8.6.
Support cannot solve the issue, they opened a internal ticket. I hope they can solve ASAP, it’s very frustrating...
Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Wed Feb 21, 2018 12:11 am
by John from XMission
Someone please open a bugzilla for this. We have customers experiencing this same concern with their installation. They upgraded in place from lower version.
Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Wed Feb 21, 2018 12:12 am
by jdjd
+1 here, my only delegated admin is complaining, thanks John.
Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Wed Feb 21, 2018 9:46 am
by paierh
Same problem here. Lots of JavaScript errors for delegated admins.
Customers are not happy.
I just filed a support request.
If there are other requests on the same issue I think it would be a good idea to cross-reference cases.
Am I allowed to post a case number here?
harald
Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Wed Feb 21, 2018 12:12 pm
by stefaniu.criste
PLease check and verify the behaviour in the following bug
https://bugzilla.zimbra.com/show_bug.cgi?id=108858
Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Wed Feb 21, 2018 3:45 pm
by paierh
There are two additional problems which I think are also part of this bug 108858:
If a delegated admin tries to create a new account the JavaScript error message shown is:
ZaAccountListController.prototype._newAccountListener error
If a delegated admin tries to edit a domain or clicks on any email there is another JavaScript error:
ZaDomain.loadDataSources error
(This error is shown once perdomain)
br
harald
Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Tue Feb 27, 2018 6:12 am
by C-tech
Faced with the same issue. It is a bug that has been identified by the Zimbra team and will be fixed in release 8.7.0 due for release on 10th March 2018. Here is the response from Zimbra support on a ticket we logged with them concerning this.
"Your case # 00699705: Cannot delegate admin to other users has been updated.
Product: Zimbra Collaboration (ZCS)
Version: Collaboration 8.8.6_GA_1894 (2018-01-02)
Comment: Admin - Console
Last Case Comment: Hello,
Thank you for contacting Zimbra Technical Support.
My name is Teodor and I will be working with you on this case.
Thank you for letting us know. We have identified this issue and a fix is coming with the next ZCS version 8.8.7, which will be released after 10th of March. "
Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights
Posted: Sat Mar 10, 2018 7:43 pm
by jdjd
does anyone know if this was fixed? i don't see it in the release notes
https://wiki.zimbra.com/wiki/Zimbra_Releases/8.8.7