Errors in cron files and no stats

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JDunphy
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Location: Victoria, BC
ZCS/ZD Version: 9.0.0_P39 NETWORK Edition

Re: Errors in cron files and no stats

Post by JDunphy »

I am beginning to think you don't have cron running if you don't see any output from those recent updates to your zimbra crontab entry?

Code: Select all

ps aux |grep cron
root      2786  0.0  0.0 116932  1856 ?        Ss   Jan19   0:17 crond
I am running centos so my /etcd/pam.d/crond is very different from yours.

Your entries look good but how did you add them... Hopefully with crontab -e ???

Also, please put the full pathname for env in your crontab ... On centos it is /usr/bin/env ... Run env from the command line to see what you should expect. If that /tmp/env.output is empty you know that cron isn't running your zimbra crontab entry. I would then back up a bit and verify why. At the very least you should see an error in those log files. (generally /var/log/syslog.log)

At this point, my best guess is either you don't have cron running or syslog running...because you should be seeing something in your logs good or bad with these changes. More like cron because you said you saw STATUS lines when you ran the zmstatuslog command by hand.

Perhaps restart cron and look for some errors.

Note: if you have syntax errors in your crontab, it will be noted in your system logs.

Code: Select all

grep -i cron /var/log/syslog.log
You could also run cron in the foreground and watch it

Code: Select all

# /usr/sbin/cron -f -L 4
I think you are running vixie cron? I don't have a ubuntu 16 machine around to see for myself so do a man on cron to verify the options for running it in the foreground if you go this route.
PauliusD
Posts: 10
Joined: Tue Feb 27, 2018 1:54 pm

Re: Errors in cron files and no stats

Post by PauliusD »

Replay after grep command from su user

Code: Select all

  root@zimbrapastas:/home/itt# ps aux |grep cron
root     17898  0.0  0.0  29008  2444 ?        Ss   Mar01   0:04 /usr/sbin/cron -f
root     22568  0.0  0.0  14224   928 pts/0    S+   08:23   0:00 grep --color=auto cron

Your entries look good but how did you add them... Hopefully with crontab -e ???
It is clean new install, so zimbra during installation added.

Yes as i posted in syslog.log there is errors

Code: Select all

Mar  5 08:28:01 zimbrapastas CRON[24517]: Authentication failure
Mar  5 08:28:01 zimbrapastas cron[17898]: Authentication failure
Mar  5 08:28:01 zimbrapastas CRON[24518]: Authentication failure
Mar  5 08:29:01 zimbrapastas cron[17898]: Authentication failure
Mar  5 08:29:01 zimbrapastas CRON[24911]: Authentication failure
Mar  5 08:30:01 zimbrapastas cron[17898]: Authentication failure
Mar  5 08:30:01 zimbrapastas CRON[25324]: Authentication failure
Mar  5 08:30:01 zimbrapastas cron[17898]: Authentication failure
Mar  5 08:30:01 zimbrapastas CRON[25326]: Authentication failure
Mar  5 08:30:01 zimbrapastas cron[17898]: Authentication failure
Mar  5 08:30:01 zimbrapastas CRON[25325]: Authentication failure
Mar  5 08:30:01 zimbrapastas cron[17898]: Authentication failure
Mar  5 08:30:01 zimbrapastas CRON[25327]: Authentication failure
Mar  5 08:30:01 zimbrapastas cron[17898]: Authentication failure
Mar  5 08:30:01 zimbrapastas CRON[25328]: Authentication failure
Additional info:

I also checked admin account and i see that Daily mail report for 2018-02-08 also stopped on same day as stats stopped. This all relates to cron errors i guess ?
PauliusD
Posts: 10
Joined: Tue Feb 27, 2018 1:54 pm

Re: Errors in cron files and no stats

Post by PauliusD »

Also ran command ls -lt /opt/zimbra/logger/db/data/rrds

and i see some rrd is not updated...

Code: Select all

ls -lt /opt/zimbra/logger/db/data/rrds
total 381956
-rw-r----- 1 zimbra zimbra 160732432 Mar  6 13:46 1-3.rrd
-rw-r----- 1 zimbra zimbra  19444016 Mar  6 13:46 1-2.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-107.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-108.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-26.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-27.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-28.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-29.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-44.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-112.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-113.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-102.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-103.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-104.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-105.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-106.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-111.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-124.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-131.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-18.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-22.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-23.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-24.rrd
-rw-r----- 1 zimbra zimbra   5509608 Mar  6 13:45 2-19.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-20.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 2-34.rrd
-rw-r----- 1 zimbra zimbra   3241216 Mar  6 13:45 1-0.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 1-8.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:45 1-1.rrd
-rw-r----- 1 zimbra zimbra  11342616 Mar  6 13:45 1-6.rrd
-rw-r----- 1 zimbra zimbra  20416184 Mar  6 13:45 1-7.rrd
-rw-r----- 1 zimbra zimbra   6481776 Mar  6 13:45 1-4.rrd
-rw-r----- 1 zimbra zimbra  16851568 Mar  6 13:45 1-5.rrd
-rw-r----- 1 zimbra zimbra  29813808 Mar  6 13:45 2-21.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:43 2-109.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:43 2-25.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:43 2-130.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:43 2-138.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:43 2-160.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-140.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-146.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-135.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-136.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-139.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-134.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-143.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-144.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-145.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:40 2-162.rrd
-rw-r----- 1 zimbra zimbra    972824 Mar  6 13:40 1-10.rrd
-rw-r----- 1 zimbra zimbra    972824 Mar  6 13:40 1-9.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:39 2-142.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:37 2-70.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:35 2-169.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:35 2-78.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:35 2-179.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-31.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-47.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-53.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-30.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-46.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-40.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-63.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-64.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-33.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-35.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-36.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-37.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:33 2-41.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:32 2-69.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:31 2-73.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:31 2-72.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:31 2-71.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:30 2-172.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:30 2-74.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:30 2-81.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:29 2-173.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-48.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-49.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-50.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-54.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-88.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-62.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-67.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-38.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-60.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-83.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-84.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-85.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-42.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-43.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-75.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-77.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-79.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:28 2-80.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:27 2-125.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-52.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-45.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-175.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-65.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-61.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-59.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-66.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-58.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-94.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-57.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:26 2-39.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:25 2-93.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:25 2-161.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:24 2-68.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:24 2-55.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:22 2-96.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:14 2-121.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:14 2-185.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:13 2-128.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:13 2-118.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:13 2-116.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:12 2-155.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:12 2-157.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:12 2-158.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:11 2-164.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:09 2-151.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:09 2-150.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 13:07 2-76.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 12:52 2-184.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 12:43 2-56.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 12:43 2-89.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 12:43 2-87.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 12:43 2-86.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 12:43 2-127.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 12:43 2-126.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 12:43 2-97.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 12:09 2-133.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 11:41 2-177.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 10:19 2-182.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 10:18 2-91.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 09:49 2-95.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 08:16 2-183.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-100.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-101.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-98.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-99.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-82.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-51.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-181.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-180.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-110.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-114.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-141.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-167.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-168.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-165.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-92.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-176.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-166.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-163.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-178.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-159.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-174.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-156.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-171.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-170.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-123.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-90.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-132.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-129.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-154.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-153.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-152.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-149.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-148.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-147.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-137.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-32.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-120.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-119.rrd
-rw-r----- 1 zimbra zimbra    648768 Mar  6 06:00 2-115.rrd
-rw-r----- 1 zimbra zimbra    648768 Feb 28 16:33 2-122.rrd
-rw-r----- 1 zimbra zimbra    648768 Feb 28 16:33 2-117.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-16.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-17.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-15.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-13.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-14.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-12.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-11.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-10.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-9.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-8.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-7.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-6.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-5.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-4.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-3.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-2.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-1.rrd
-rw-r----- 1 zimbra zimbra    324712 Feb 28 01:46 2-0.rrd
PauliusD
Posts: 10
Joined: Tue Feb 27, 2018 1:54 pm

Re: Errors in cron files and no stats

Post by PauliusD »

Any more suggestions from other members what to check ?
phoenix
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Re: Errors in cron files and no stats

Post by phoenix »

PauliusD wrote:Any more suggestions from other members what to check ?
The first thing that turns up on a google search is this: https://newspaint.wordpress.com/2017/12 ... n-failure/ - have you looked at some of the online suggestions about this problem?
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
PauliusD
Posts: 10
Joined: Tue Feb 27, 2018 1:54 pm

Re: Errors in cron files and no stats

Post by PauliusD »

Yes that solved the problem!

Now i get only error when entering mail queues.
"Server error encountered
Message: system failure: exception during auth {RemoteManager: zimbrapastas.lintera.info->zimbra@zimbrapastas.lintera.info:22} Error code: service.FAILURE Method: [unknown] Details:soap:Receive"

In auth.log i see that user zimbra is locked and using in ubuntu passwd -u i get that passwd is empty and cannot be unlocked...

I will search on this as i think i saw someone had same error on ubuntu..
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