Problem with sending mail from Zimbra Webapp

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amteksrl
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Joined: Thu Apr 19, 2018 2:13 pm

Problem with sending mail from Zimbra Webapp

Post by amteksrl »

Good morning,

We have a problem with sending mail from Zimbra.

We are currently on Zimbra 8.8.6_GA_1906 on Ubuntu 16.04.

We can't send mail from the webapp, if we do it we get:

Invalid address: myaddress <myaddress@external.mail>. com.zimbra.cs.mailbox.MailSender$SafeSendFailedException: MESSAGE_NOT_DELIVERED; chained exception is: com.zimbra.cs.mailclient.smtp.InvalidRecipientException: RCPT failed: Invalid recipient myaddress@external.mail: 554 5.7.1 <myaddress@external.mail>: Relay access denied

The problem is the same if we send mail from localhost with telnet.

We can send mail from our clients (Thunderbird, Outlook, ecc) without any problems.

Someone could help me?

What kind of information do you need?

Thank you
Klug
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Re: Problem with sending mail from Zimbra Webapp

Post by Klug »

Check your zimbraMtaMyNetworks variables, it looks like your webmail server (mailstore) is not defined in it.
amteksrl
Posts: 2
Joined: Thu Apr 19, 2018 2:13 pm

Re: Problem with sending mail from Zimbra Webapp

Post by amteksrl »

My zimbraMtaMyNetworks is:

zimbraMtaMyNetworks: [my ip address]/28 127.0.0.0/8 [::1]/128 [fe80::]/64

I send from Zimbra directly, so I think it should be correct. I'm right?
stanly.thomas
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Joined: Mon Apr 02, 2018 5:18 pm

Re: Problem with sending mail from Zimbra Webapp

Post by stanly.thomas »

You could resolve it by adding Server IP in the list of "MTA Trusted Networks"
fsouleymane
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Joined: Mon Nov 18, 2019 12:36 pm

Re: Problem with sending mail from Zimbra Webapp

Post by fsouleymane »

Hi,
How to add the IP address of the server in the list of "MTA Trusted Networks"?
phoenix
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Re: Problem with sending mail from Zimbra Webapp

Post by phoenix »

fsouleymane wrote:Hi,
How to add the IP address of the server in the list of "MTA Trusted Networks"?
Read the wiki article on the subject or search the forums, this question has been asked & answered many times.
Regards

Bill

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