Problem with Admin Console

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Kalpazan
Posts: 14
Joined: Thu Sep 18, 2014 10:50 pm

Problem with Admin Console

Post by Kalpazan »

Hi,

Yesterday, I installed 8.8.8 Path 2. After that I can no longer access certain pages in Admin Console. It gives the following error when I try to open Configure -> Global Settings.

Server error encountered
Message: unknown document: zextras Error code: service.UNKNOWN_DOCUMENT Method: [unknown] Details:soap:Sender

Any idea how to fix this ? It is Network Edition.
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L. Mark Stone
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Location: Portland, Maine, US
ZCS/ZD Version: 10.0.7 Network Edition
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Re: Problem with Admin Console

Post by L. Mark Stone »

Kalpazan wrote:Hi,

Yesterday, I installed 8.8.8 Path 2. After that I can no longer access certain pages in Admin Console. It gives the following error when I try to open Configure -> Global Settings.

Server error encountered
Message: unknown document: zextras Error code: service.UNKNOWN_DOCUMENT Method: [unknown] Details:soap:Sender

Any idea how to fix this ? It is Network Edition.
Absolutely you should open a Support Case with Zimbra directly for something like this!

All the best,
Mark
___________________________________
L. Mark Stone
Mission Critical Email - Zimbra VAR/BSP/Training Partner https://www.missioncriticalemail.com/
AWS Certified Solutions Architect-Associate
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