Empty folder list after upgrade from 8.7.11 to 8.8.8

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
Post Reply
derRichard
Posts: 2
Joined: Sun Jul 01, 2018 12:17 pm

Empty folder list after upgrade from 8.7.11 to 8.8.8

Post by derRichard »

Hi!

After the upgrade webmail no longer shows the folder list.
I'm aware of this wiki page: https://wiki.zimbra.com/wiki/Steps_to_f ... _webclient
But I have already set both zimbraReverseProxyAvailableLookupTargets and zimbraMailReferMode.

My setup has proxy mode enabled, but I'm using only one server.
The proxy mode is mostly used to have decent LetsEncrypt support.

How can I debug this problem? For example, which log file might contain a hint?

Thanks,
//richard
bwicksall
Posts: 7
Joined: Sun Jul 01, 2018 8:25 pm
ZCS/ZD Version: 10.0.5_GA_4574

Re: Empty folder list after upgrade from 8.7.11 to 8.8.8

Post by bwicksall »

Do you use uBlock Origin? I have two completely separate Zimbra instances that suddenly had this problem today. It turns out uBlock started blocking something the Zimbra client needs. Lost an hour before I realized what was happening.
derRichard
Posts: 2
Joined: Sun Jul 01, 2018 12:17 pm

Re: Empty folder list after upgrade from 8.7.11 to 8.8.8

Post by derRichard »

bwicksall wrote:Do you use uBlock Origin? I have two completely separate Zimbra instances that suddenly had this problem today. It turns out uBlock started blocking something the Zimbra client needs. Lost an hour before I realized what was happening.

Wow, yes. uBlock Origin blocked the folder list.
Shame on me, I spent 2 hours staring at Zimbra logs but didn't manage to check my browser...

Thanks! :-)
tminh
Posts: 7
Joined: Sat Apr 14, 2018 1:53 pm

Re: Empty folder list after upgrade from 8.7.11 to 8.8.8

Post by tminh »

bwicksall wrote:Do you use uBlock Origin? I have two completely separate Zimbra instances that suddenly had this problem today. It turns out uBlock started blocking something the Zimbra client needs. Lost an hour before I realized what was happening.
Thank you so much, you saved my life :oops:
User avatar
DavidMerrill
Advanced member
Advanced member
Posts: 126
Joined: Thu Jul 30, 2015 2:44 pm
Location: Portland, ME
ZCS/ZD Version: 8.8.15 P19
Contact:

Re: Empty folder list after upgrade from 8.7.11 to 8.8.8

Post by DavidMerrill »

I think I'm running into this too, good catch!
___________________________________
David Merrill - Zimbra Practice Lead
OTELCO Zimbra Hosting, Licensing and Professional Services
Zeta Alliance
User avatar
axslingr
Outstanding Member
Outstanding Member
Posts: 256
Joined: Sat Sep 13, 2014 2:20 am
ZCS/ZD Version: 8.8.15.GA.3869.UBUNTU18.64 UBUNTU18

Re: Empty folder list after upgrade from 8.7.11 to 8.8.8

Post by axslingr »

Same here. Started doing it to me yesterday.

Lance
Post Reply