Need Help : Zimbra Suddenly 404 Error at login page

[rahmat386]

i have conditions, that suddenly 404 Error. it was running well 2 hours before. seem no error when i restart zmcontrol
is any body have same condition?

[phoenix]

You've posted this in the Zimbra Desktop forums, is that the product you're using? If not, you need to (always) post the full output of the following command:

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zmcontrol -v

You also need to give a more complete description of the problem, start with items such as: if this is a new install; did you restart the server and if so, why?; have you found anything in the log files that show an error; are all the services running; what have you done to try and resolve the problem?

[rahmat386]

Product version i'm using is

Release 8.6.0_GA_1153.RHEL7_64_20141215151110 RHEL7_64 FOSS edition.

i have check is anything 443 using by other apps such as nginx, what i do is remove nginx from my server.

zimbra server was working 2 month from now.

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[zimbra@centos7-01 user]$ zmcontrol restart
Host email.xxx.com
        Stopping vmware-ha...skipped.
                /opt/zimbra/bin/zmhactl missing or not executable.
        Stopping zmconfigd...Done.
        Stopping zimlet webapp...Done.
        Stopping zimbraAdmin webapp...Done.
        Stopping zimbra webapp...Done.
        Stopping service webapp...Done.
        Stopping stats...Done.
        Stopping mta...Done.
        Stopping spell...Done.
        Stopping snmp...Done.
        Stopping cbpolicyd...Done.
        Stopping archiving...Done.
        Stopping opendkim...Done.
        Stopping amavis...Done.
        Stopping antivirus...Done.
        Stopping antispam...Done.
        Stopping proxy...Done.
        Stopping memcached...Done.
        Stopping mailbox...Done.
        Stopping logger...Done.
        Stopping dnscache...Done.
        Stopping ldap...Done.
Host email.xxx.com
        Starting ldap...Done.
        Starting zmconfigd...Done.
        Starting logger...Done.
        Starting mailbox...Done.
        Starting memcached...Done.
        Starting proxy...Done.
        Starting amavis...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting opendkim...Done.
        Starting snmp...Done.
        Starting spell...Done.
        Starting mta...Done.
        Starting stats...Done.
        Starting service webapp...Done.
        Starting zimbra webapp...Done.
        Starting zimbraAdmin webapp...Done.
        Starting zimlet webapp...Done.

[DavidMerrill]

When I run into this kind of scenario (some unknown thing is wrong), go to the logs, there might be something there that'll get you going in the right direction.

For example, grab a cup of coffee and as the Zimbra user run:

- egrep -i "warn|error" /opt/zimbra/log/*.log /var/log/zimbra.log | less

and start trolling.

Of course I can't guarantee that it'll necessarily help, but, it gets you in a better head-space for troubleshooting.

[rahmat386]

I already solve this problem, after i check everything, and get me to the basic.
trouble came from DNS.

Thank you very much guys.

This Code and Glass of Coffe are very usefull. hehe

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- egrep -i "warn|error" /opt/zimbra/log/*.log /var/log/zimbra.log | less

after i test to access di apps, nothing happen om access log. then i check again my connection. and wallah.. DONE