Zimbra Admin is blank

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simred
Posts: 47
Joined: Wed Jun 28, 2017 9:40 am

Zimbra Admin is blank

Postby simred » Thu Jul 19, 2018 4:56 pm

Hi,
I just setup ZCS 8.8.9 OSS multi server (Admin node running only UI).
When I try to access the Admin page (https://<Admin host IP>:7071/zimbraAdmin/) I got a blank page.
Also if I execute the following commands on admin node I got the following errors:

[zimbra@ml-admin ~]$ zmmailbox -z -m admin@ml-ldap01.x.internal gaf
Id View Unread Msg Count Path
---------- ---- ---------- ---------- ----------
ERROR: service.FAILURE (system failure: error while proxying request to target server: HTTP/1.1 503 Service Unavailable) (cause: com.zimbra.common.service.ServiceException error while proxying request to target server: HTTP/1.1 503 Service Unavailable)

[zimbra@ml-admin ~]$ zmprov fc all
ERROR: service.INVALID_REQUEST (invalid request: can only be used with SOAP)


I read "https://wiki.zimbra.com/wiki/Zimbra_Admin_and_Web_Client_not_load,_it_is_blank" then I checked and I do not have the "service" service enabled:

[zimbra@ml-admin ~]$ zmprov gs `zmhostname` zimbraServiceEnabled
# name ml-admin.x.internal
zimbraServiceEnabled: logger
zimbraServiceEnabled: zimbra
zimbraServiceEnabled: zimbraAdmin
zimbraServiceEnabled: zimlet
zimbraServiceEnabled: stats
zimbraServiceEnabled: spell

Then I executed:
zmprov ms `zmhostname` +zimbraServiceEnabled service
zmcontrol stop
zmcontrol start

And now on Admin I have :
[zimbra@ml-admin ~]$ zmprov gs `zmhostname` zimbraServiceEnabled
# name ml-admin.x.internal
zimbraServiceEnabled: logger
zimbraServiceEnabled: zimbra
zimbraServiceEnabled: zimbraAdmin
zimbraServiceEnabled: zimlet
zimbraServiceEnabled: stats
zimbraServiceEnabled: spell
zimbraServiceEnabled: service

Other info about Admin node:
zimbra@ml-admin ~]$ zmprov gs `zmhostname` zimbraReverseProxySSLToUpstreamEnabled zimbraReverseProxyLookupTarget \
> zimbraReverseProxyHttpEnabled zimbraMailReferMode zimbraMailPort zimbraMailProxyPort zimbraMailSSLPort zimbraMailSSLProxyPort \
> zimbraMailMode zimbraReverseProxyMailEnabled zimbraReverseProxyMailMode zimbraImapBindPort zimbraImapProxyBindPort \
> zimbraImapSSLBindPort zimbraImapSSLProxyBindPort zimbraImapCleartextLoginEnabled zimbraPop3BindPort zimbraPop3ProxyBindPort \
> zimbraPop3SSLBindPort zimbraPop3SSLProxyBindPort zimbraPop3CleartextLoginEnabled zimbraAdminPort zimbraAdminProxyPort \
> zimbraReverseProxyAdminEnabled
# name ml-admin.x.internal
zimbraAdminPort: 7071
zimbraAdminProxyPort: 9071
zimbraImapBindPort: 7143
zimbraImapCleartextLoginEnabled: TRUE
zimbraImapProxyBindPort: 143
zimbraImapSSLBindPort: 7993
zimbraImapSSLProxyBindPort: 993
zimbraMailMode: https
zimbraMailPort: 8080
zimbraMailProxyPort: 80
zimbraMailReferMode: reverse-proxied
zimbraMailSSLPort: 8443
zimbraMailSSLProxyPort: 443
zimbraPop3BindPort: 7110
zimbraPop3CleartextLoginEnabled: TRUE
zimbraPop3ProxyBindPort: 110
zimbraPop3SSLBindPort: 7995
zimbraPop3SSLProxyBindPort: 995
zimbraReverseProxyAdminEnabled: FALSE
zimbraReverseProxyHttpEnabled: TRUE
zimbraReverseProxyLookupTarget: FALSE
zimbraReverseProxyMailEnabled: TRUE
zimbraReverseProxySSLToUpstreamEnabled: TRUE


The errors still happens.
What I have to check?

Any help will be greatly appreciated.

Tnx & br


simred
Posts: 47
Joined: Wed Jun 28, 2017 9:40 am

Re: Zimbra Admin is blank

Postby simred » Thu Jul 19, 2018 5:46 pm

Hi,
from /opt/zimbra/log/zmmailboxd.out
I see:

2018-07-19 19:38:49.186:WARN:oejw.WebAppContext:main: Failed startup of context o.e.j.w.WebAppContext@4b14c583{/service,null,null}{/service}
java.io.FileNotFoundException: /opt/zimbra/mailboxd/webapps/service
at org.eclipse.jetty.webapp.WebInfConfiguration.unpack(WebInfConfiguration.java:497)

Why /opt/zimbra/mailboxd/webapps/service is missing?
How to solve?

tnx & br
simred
Posts: 47
Joined: Wed Jun 28, 2017 9:40 am

Re: Zimbra Admin is blank

Postby simred » Fri Jul 20, 2018 8:28 am

Hi
any help on this?
Maybe I've to de-install and reinstall the admin UI node?

tnx & br?
simred
Posts: 47
Joined: Wed Jun 28, 2017 9:40 am

Re: Zimbra Admin is blank

Postby simred » Fri Jul 20, 2018 5:17 pm

Hi,
I solved re-installing AdminUI server.

tnx & br
User avatar
alebeta
Posts: 11
Joined: Tue Jan 08, 2019 5:22 pm
Contact:

Re: Zimbra Admin is blank

Postby alebeta » Tue Jan 08, 2019 5:30 pm

simred wrote:Hi,
I solved re-installing AdminUI server.

tnx & br



Hello Simred,

how did you reinstall the AdminUI in the server?? there is a way to do it reinstalling some packages on the system?

thanks and all the best

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