ranked autocomplete lookup fails after upgrade to 8.8.8
Posted: Sat Oct 06, 2018 6:25 am
Hi everyone,
After my upgrade to:
Release 8.8.8_GA_2009.RHEL6_64_20180322150747 RHEL6_64 FOSS edition, Patch 8.8.8_P2
My user's ranked autocomplete address lookups no longer work. Lookup's work if the address is in the GAL or users personal address book, but not if they are simply ranked addresses. I've cleared the ranked cache for a few test users, thinking there was some kind of corruption in the table, but still no-go.
What's odd is that I can see new addresses being added to the ranked cache, but it seems as though they can't be used.
For example, one user's ranked cache looks like this:
Addresses test@example.com and xx12@example.com do not exist in any address book. You can see by the "ri4e1" for the test@example.com address that it has been used 4 times and should be ranked the highest of the two, but no matter what I try, the autocomplete just doesn't seem to be looking at this table at all.
If I start to type an address that is in an address book, I see an entry similar to this in the nginx log:
But an address not in an address book, but is in the ranked cache, doesn't generate such an action. As if there's no soap call at all.
If anyone has any idea on how to fix this, or how I can get better debugging data to see what's going on, it would be much appreciated.
Thanks to you all in advance,
Michael
After my upgrade to:
Release 8.8.8_GA_2009.RHEL6_64_20180322150747 RHEL6_64 FOSS edition, Patch 8.8.8_P2
My user's ranked autocomplete address lookups no longer work. Lookup's work if the address is in the GAL or users personal address book, but not if they are simply ranked addresses. I've cleared the ranked cache for a few test users, thinking there was some kind of corruption in the table, but still no-go.
What's odd is that I can see new addresses being added to the ranked cache, but it seems as though they can't be used.
For example, one user's ranked cache looks like this:
Code: Select all
MariaDB [(none)]> select metadata from zimbra.mailbox_metadata where mailbox_id=4 and section='CONTACT_RANKINGS';
+-------------------------------------------------------------------------------------------------------------+
| metadata |
+-------------------------------------------------------------------------------------------------------------+
| d15:test@example.comd1:n0:1:ri4e1:ti1538804814608ee1:vi10e15:xx12@example.comd1:n0:1:ri1e1:ti1538804871089eee |
+-------------------------------------------------------------------------------------------------------------+If I start to type an address that is in an address book, I see an entry similar to this in the nginx log:
Code: Select all
10.1.2.3:62028 - - [06/Oct/2018:02:12:54 -0400] "POST https://zimbra.example.com/service/soap/AutoCompleteRequest HTTP/1.1" 200 1078 "https://zimbra.example.com:8443/zimbra/" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0" "10.1.2.4:8080" "10.1.2.4:8443"If anyone has any idea on how to fix this, or how I can get better debugging data to see what's going on, it would be much appreciated.
Thanks to you all in advance,
Michael