Internal Spam Checks
-
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Internal Spam Checks
I just had an issue where all messages from one internal user to another were being flagged as spam. I can't figure out why. As a workaround, I ran this command from the CLI https://wiki.zimbra.com/wiki/Prevent_in ... ed_as_spam to bypass the internal spam checks for everyone. However I see that as being only a temporary solution to what could end up being a bigger problem. Can anyone tell me how to fix this without allowing spoofed or compromised internal messages to come through? Thanks.
- DualBoot
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Re: Internal Spam Checks
Hello,
maybe you check the source code of the mail (headers) to see where the antispam
put a high score ?
Regards,
maybe you check the source code of the mail (headers) to see where the antispam
put a high score ?
Regards,
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- Advanced member
- Posts: 134
- Joined: Tue Mar 13, 2018 5:37 pm
- ZCS/ZD Version: 8.8.15
Re: Internal Spam Checks
This is what I received in the alert that was sent to my admin account telling me that the message was not deilvered. I'm not really sure what I'm looking for.DualBoot wrote:Hello,
maybe you check the source code of the mail (headers) to see where the antispam
put a high score ?
Regards,
Content type: Spam
Internal reference code for the message is 29391-19/9n1Abg2Eo3wB
First upstream SMTP client IP address: [127.0.0.1]:44488 localhost.localdomain
Received trace: ESMTPS /[127.0.0.1]:44488 < ESMTP /132.xxx.xxx.xx
Return-Path: <usera@mydomain.com>
From: User A <usera@mydomain.com>
Message-I <038201d48736$e9822030$bc866090$@mydomain.com>
X-Mailer: Microsoft Outlook 14.0
Subject: Test 11:24
Not quarantined.
The message WAS NOT relayed to:
<userb@controlledpower.com>:
250 2.7.0 ok, discarded, id=29391-19 - spam
Spam scanner report:
Return-Path: <usera@mydomain.com>
Receive from mail.mydomain.com (localhost.localdomain [127.0.0.1])
by mail.mydomain.com (Postfix) with ESMTPS id 8D9C42640090
for <userb@mydomain.com>; Wed, 28 Nov 2018 11:25:01 -0500 (EST)
Receive from zm01.my.domain (ZM01.my.domain [132.xxx.xxx.xx])
by mail.mydomain.com (Postfix) with ESMTP id 89B85264007B
for <userb@mydomain.com>; Wed, 28 Nov 2018 11:25:01 -0500 (EST)
From: User A <usera@mydomain.com>
To: "User B" <userb@mydomain.com>
Subject: Test 11:24
Thread-Topic: Test 11:24
Date: Wed, 28 Nov 2018 11:25:01 -0500 (EST)
Message-I <038201d48736$e9822030$bc866090$@mydomain.com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0383_01D4870D.00AC6650"
X-Mailer: Microsoft Outlook 14.0
X-Mailer: Zimbra 8.7.11_GA_1854 (Zimbra-ZCO/8.7.10.1711 (6.1.7601 SP1 en-US) P158c T1508 R8502)
Thread-Index: AdSHNuarl4xuZKcqSN2noDEBKmZjzQ==
Content-Language: en-us
X-Originating-IP: [132.xxx.xxx.xx]
- DualBoot
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Re: Internal Spam Checks
Hello,
this is not the Zimbra Anti-Spam which has tagged the mail :
Regards,
this is not the Zimbra Anti-Spam which has tagged the mail :
Code: Select all
Content type: Spam
Internal reference code for the message is 29391-19/9n1Abg2Eo3wB
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- Advanced member
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- Joined: Tue Mar 13, 2018 5:37 pm
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Re: Internal Spam Checks
What does that code mean then? All messages from User A to User B were being blocked. As soon as I ran this command, https://wiki.zimbra.com/wiki/Prevent_in ... ed_as_spam the message started coming through.DualBoot wrote:Hello,
this is not the Zimbra Anti-Spam which has tagged the mail :Regards,Code: Select all
Content type: Spam Internal reference code for the message is 29391-19/9n1Abg2Eo3wB