Mails from my zimbra to gmail alone get bounced

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cnvivek
Posts: 33
Joined: Sat Sep 13, 2014 3:13 am

Mails from my zimbra to gmail alone get bounced

Post by cnvivek »

Hi

I am using a zimbra 8.0.7 opensource version, all of sudden mail server bounces mail to gmail, but able to receive email from gmail
For all other domains it able to send and receive mails. mxtoolbox say my domain mx in not blocklisted
zimbra.log shows below error can somebody help me out

Dec 8 17:43:46 ns1 postfix/qmgr[13274]: F0CCEA203FC: from=<vivekanandan.natarajan@mydomain.com>, size=1264, nrcpt=3 (queue active)
Dec 8 17:43:46 ns1 amavis[24408]: (24408-01) FWD from <vivekanandan.natarajan@mydomain.com> -> <c.n.vivekanandan@gmail.com>,<mailarchive-from-20181119@mydomain.com>,<mailarchive-from-20181119@mydomain.com>,<cnvanandan@yahoo.com>,BODY=7BIT 250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as F0CCEA203FC
Dec 8 17:43:46 ns1 amavis[24408]: (24408-01) Passed CLEAN {RelayedInternal,RelayedOutbound}, ORIGINATING_POST/MYNETS LOCAL [127.0.0.1]:39966 [127.0.0.1] <vivekanandan.natarajan@mydomain.com> -> <c.n.vivekanandan@gmail.com>,<mailarchive-from-20181119@mydomain.com>,<mailarchive-from-20181119@mydomain.com>,<cnvanandan@yahoo.com>, Queue-ID: 53952A203FD, Message-ID: <749147940.3728.1544271224391.JavaMail.zimbra@mydomain.com>, mail_id: ut27W1up-ySx, Hits: -100.409, size: 893, queued_as: F0CCEA203FC, 687 ms
Dec 8 17:43:46 ns1 postfix/smtp[25777]: 53952A203FD: to=<c.n.vivekanandan@gmail.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=0.98, delays=0.29/0/0.01/0.68, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as F0CCEA203FC)
Dec 8 17:43:46 ns1 postfix/smtp[25777]: 53952A203FD: to=<mailarchive-from-20181119@mydomain.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=0.98, delays=0.29/0/0.01/0.68, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as F0CCEA203FC)
Dec 8 17:43:46 ns1 postfix/smtp[25777]: 53952A203FD: to=<mailarchive-from-20181119@mydomain.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=0.98, delays=0.29/0/0.01/0.68, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as F0CCEA203FC)
Dec 8 17:43:46 ns1 postfix/smtp[25777]: 53952A203FD: to=<cnvanandan@yahoo.com>, relay=127.0.0.1[127.0.0.1]:10032, delay=0.98, delays=0.29/0/0.01/0.68, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as F0CCEA203FC)
Dec 8 17:43:46 ns1 postfix/qmgr[13274]: 53952A203FD: removed
Dec 8 17:43:46 ns1 amavis[24408]: (24408-01) extra modules loaded: /opt/zimbra/zimbramon/lib/x86_64-linux-thread-multi/auto/Net/SSLeay/autosplit.ix, /opt/zimbra/zimbramon/lib/x86_64-linux-thread-multi/auto/Net/SSLeay/randomize.al, IO/Socket/SSL.pm, Net/DNS/RR/OPT.pm, Net/SSLeay.pm, unicore/lib/gc_sc/Digit.pl, unicore/lib/gc_sc/SpacePer.pl
Dec 8 17:43:46 ns1 postfix/error[27293]: F0CCEA203FC: to=<c.n.vivekanandan@gmail.com>, relay=none, delay=0.5, delays=0.32/0.02/0/0.17, dsn=5.0.0, status=bounced (gmail.com)

Thanks
Vivek
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gabrieles
Outstanding Member
Outstanding Member
Posts: 233
Joined: Tue Feb 14, 2017 9:40 am

Re: Mails from my zimbra to gmail alone get bounced

Post by gabrieles »

MXToolboox blacklist is not a valid check when talking about Gmail: Gmail does not rely on public blacklist to decide what mta are good and what not.
Check how much you have sent in the recent times towards gmail, and check all you deliverability mechanism: SPF, reverse dns and so on.
Take a tour on mail-tester.org to check your deliverability.
mrajaret2018
Posts: 2
Joined: Tue Dec 04, 2018 2:03 pm

Re: Mails from my zimbra to gmail alone get bounced

Post by mrajaret2018 »

Hi Garbrieles

Thanks for your response.

Myself & Vivek are collectively trying to investigate and solve this issue... I read your response... Assuming gmail has blacklisted us... would not I get a bounce response from gmail server... But, we are not getting any bounce from gmail server... The bounce happens within our server immediately after amavis loads the extra modules...

Dec 8 17:43:46 ns1 amavis[24408]: (24408-01) extra modules loaded: /opt/zimbra/zimbramon/lib/x86_64-linux-thread-multi/auto/Net/SSLeay/autosplit.ix, /opt/zimbra/zimbramon/lib/x86_64-linux-thread-multi/auto/Net/SSLeay/randomize.al, IO/Socket/SSL.pm, Net/DNS/RR/OPT.pm, Net/SSLeay.pm, unicore/lib/gc_sc/Digit.pl, unicore/lib/gc_sc/SpacePer.pl
Dec 8 17:43:46 ns1 postfix/error[27293]: F0CCEA203FC: to=<c.n.vivekanandan@gmail.com>, relay=none, delay=0.5, delays=0.32/0.02/0/0.17, dsn=5.0.0, status=bounced (gmail.com)
phoenix
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Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Re: Mails from my zimbra to gmail alone get bounced

Post by phoenix »

mrajaret2018 wrote:Myself & Vivek are collectively trying to investigate and solve this issue... I read your response... Assuming gmail has blacklisted us... would not I get a bounce response from gmail server... But, we are not getting any bounce from gmail server... The bounce happens within our server immediately after amavis loads the extra modules...
The frist comment is that the version of ZCS used by the o/p is an extremely old version and should be upgraded to the most recent release. Second, you haven't given your ZCS version and you should always post the output of the following command:

Code: Select all

zmcontrol -v 
The third point is that you have quoted the log file from the o/p, you should post your own log file entries. The fourth point is that there seems no log file entries that show what happened to that email after the bounce message, is there anything useful in there? Finally, are all your DNS records correct including a reverse DNS for your server?
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
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