After recently upgrading our Zimbra Install we were looking to do the Cisco integration with voice services. Currently, we have the Voicemail and Phone Services working fine but are on the last spot of looking to get Presence setup. We've pointed Zimbra to the service URL, but haven't been able to find out where to create the Application User to generate the Session ID. Previously in CUPS 8.x there was a place to create the application user within the system. In IM&P 11.5 there is no location to create an application user so I'm not sure how to create the user to generate the session ID.
Has anyone had any luck with setting up the Zimbra + Presence integration?
Discuss your pilot or production implementation with other Zimbra admins or our engineers.
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