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Install Security Certificate does not appear in Web administrator
Posted: Sun May 12, 2019 2:10 pm
by elderf
Hi .. I have installed version 8.8.12 opensource in centos 7 and I do not see by any side the web option in the administrator to load and generate the certificates ... does anyone know what I can do to enable it? Thank you
Re: Install Security Certificate does not appear in Web administrator
Posted: Mon May 13, 2019 8:30 am
by 7224jobe
Re: Install Security Certificate does not appear in Web administrator
Posted: Mon May 13, 2019 9:34 am
by elderf
Hi, thanks for your response
The problem is that ... the option "Certificates" does not appear in Zimbra Administration Console - Web Interface
Watch
http://prntscr.com/nnut8y
How do I enable it and appear?
Re: Install Security Certificate does not appear in Web administrator
Posted: Mon May 13, 2019 9:41 am
by 7224jobe
It seems that the Zimbra extension (zimlet) that provides certificate installation did not install correctly in your environment. As said here:
viewtopic.php?t=65104 follow these steps to make that menù entry appear:
dsinnya wrote:This is because due to some reason you had and error in installing (com_zimbra_cert_manager )zimlet.
details of your error can be found on /tmp/zmsetup.log
to get the certificate menu do the following:
Do this as zimbra user:
zmzimletctl deploy /opt/zimbra/zimlets/com_zimbra_cert_manager.zip
zmprov fc all
zmcontrol restart
Re: Install Security Certificate does not appear in Web administrator
Posted: Mon May 13, 2019 9:23 pm
by elderf
Hello, thank you very much for your answer...
carry out the indicated .. it appears but it asks me to load the cert.zip can you please tell me what's next? what should I do to move forward and be able to see it via web ..
You can see what I indicate here.
Thanks in advance
Watch
http://prntscr.com/no4vnx
http://prntscr.com/no4w6x
Re: Install Security Certificate does not appear in Web administrator
Posted: Tue May 14, 2019 8:08 am
by 7224jobe
Now do you see the certificates menu in Zimbra web admin interface -> Configure -> Certificates?
Re: Install Security Certificate does not appear in Web administrator
Posted: Tue May 14, 2019 8:13 am
by elderf
Hello, thanks for answering
Restart the server and now if it appears .. but when installing it shows me this error
Watch
http://prntscr.com/noadc0
also
system failure: exception during auth {RemoteManager: mx.xxx.xxx.xxx.xx->
zimbra@xxx.xxx.xxx.xx:22}
Re: Install Security Certificate does not appear in Web administrator
Posted: Tue May 14, 2019 8:20 am
by 7224jobe
Is SSH installed and enabled on your servers? As far as I can see searching on these forums it looks like a problem related to SSH. Try following these steps:
https://wiki.zimbra.com/wiki/Mail_Queue ... mon_Errors .
Reference:
viewtopic.php?f=15&t=21319
Re: Install Security Certificate does not appear in Web administrator
Posted: Mon May 20, 2019 7:27 am
by elderf
Hello .. thank you all for your answers ...
In the end the installation issue is corrected by correcting the issue of the display of the email queues since they show the same error ..
When we accessed the administrator of zimbra and we looked to see the mail queue, it gave us the same error as with the certificates .. when first correcting this error, the other was corrected and we were able to install the certificate without any problem.
The issue is resolved .. thank you