Last Login time on dashboard offset 4hrs

[Mo_Hong2]

Hello,
We have come with this issue over an install of Zimbra, the server time and hwclock are OK and synced, an the timezone over domain/server/COS are also sync. But on the dashboard, over at last session time there is a 4 hour difference. Our timezone is Caracas/La Paz (-4) but it does not show over at the users last session time. We have tried the following without good results, viewtopic.php?t=22065 even though the timestamp was changed and when you query to see the value it shows the new value established, but again over the admin dashboard still we are 4hrs offset. Anyone with the same issue? In advance thanks. Please advise on steps to take. In advance thanks!!

zmcontrol -v

Release 8.8.12_GA_3794.RHEL7_64_20190329045002 RHEL7_64 FOSS edition, Patch 8.8.12_P1 proxy

uname - a

Linux xxx.vvv.com 3.10.0-957.10.1.el7.x86_64 #1 SMP Mon Mar 18 15:06:45 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

Regards!!

[imanudin11]

Hello,
We have come with this issue over an install of Zimbra, the server time and hwclock are OK and synced, an the timezone over domain/server/COS are also sync. But on the dashboard, over at last session time there is a 4 hour difference. Our timezone is Caracas/La Paz (-4) but it does not show over at the users last session time. We have tried the following without good results, viewtopic.php?t=22065 even though the timestamp was changed and when you query to see the value it shows the new value established, but again over the admin dashboard still we are 4hrs offset. Anyone with the same issue? In advance thanks. Please advise on steps to take. In advance thanks!!

zmcontrol -v

Release 8.8.12_GA_3794.RHEL7_64_20190329045002 RHEL7_64 FOSS edition, Patch 8.8.12_P1 proxy

uname - a

Linux xxx.vvv.com 3.10.0-957.10.1.el7.x86_64 #1 SMP Mon Mar 18 15:06:45 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

Regards!!

Hello,
You can change last login attribute. Below is example for update every 1 day

Code: Select all

su - zimbra
zmprov mcf zimbraLastLogonTimestampFrequency 1d

[rickaotc]

Same issue, last logon shown in GUI is 4 hours ahead.

[Mo_Hong2]

Hi Imanudin11,
I have already done that, and it did not change the offset. We have checked over server time, system time and they are OK, also the timezone established on the accounts is OK. Thanks for the response! Any other advise is very welcome.


Regards!

[Mo_Hong2]

Hello All,
We are still doing some testing without any good results. We tried changing the date over at the BIOS to see if this helped, but still got the same results. Anyone with any other option to solve this issue?? Please any advise will be good.

Thanks!

[Mo_Hong2]

Hello Zimbra Community!
So we have been working over the time issue without any luck. To worsen the situation we have recently notice that the offset is also present in the zimbra.log file and the access-log. We have not seen the problem over at the mailbox.log. We have modified the date, hwclock and set over the system times correctly but it has not changed the offset. We have checked over the timezone file and use this wiki post to check the Time Zones and they were OK ( https://wiki.zimbra.com/wiki/Changing_ZCS_Time_Zones ). We have also checked zmprov gac -v |grep zimbraPrefTimeZoneId and they are set correctly. Please anyone can advise will be welcome.

Regards!