Zimbra FOSS latest chat not working anymore

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wodel
Advanced member
Advanced member
Posts: 52
Joined: Sat Sep 13, 2014 12:24 am

Zimbra FOSS latest chat not working anymore

Post by wodel »

Hi,

I have the latest version of Zimbra FOSS single server on CentOS7

Code: Select all

Release 8.8.15_GA_3829.RHEL7_64_20190718141144 RHEL7_64 FOSS edition
The Chat is not working anymore, when I open the Webui I get the Error below :
method: [unknown]
msg: unknown document: ZxChatRequest
code: service.UNKNOWN_DOCUMENT
detail: soap:Sender
trace: qtp1225197672-79:1580827348249:5da940b2bb343f00
request:
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope ... r><context xmlns="urn:zimbra"><userAgent name="ZimbraWebClient - GC79 (Win)" version="8.8.15_GA_3895"/><session id="19"/><account by="name">admin@wodel.wd</account><format type="js"/><csrfToken>0_3286b03dad9db813a721f7ca6b96e8ed601ce9ae</csrfToken></context></soap:Header><soap:Body><ZxChatRequest xmlns="urn:zimbraAccount"><type>16</type><clientVersion>13</clientVersion><action>register_session</action></ZxChatRequest></soap:Body></soap:Envelope>
Regards.
dfreddie
Posts: 32
Joined: Sat Sep 13, 2014 12:24 am

Re: Zimbra FOSS latest chat not working anymore

Post by dfreddie »

wodel wrote:Hi,

I have the latest version of Zimbra FOSS single server on CentOS7

Code: Select all

Release 8.8.15_GA_3829.RHEL7_64_20190718141144 RHEL7_64 FOSS edition
The Chat is not working anymore, when I open the Webui I get the Error below :
method: [unknown]
msg: unknown document: ZxChatRequest
code: service.UNKNOWN_DOCUMENT
detail: soap:Sender
trace: qtp1225197672-79:1580827348249:5da940b2bb343f00
request:
<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope ... r><context xmlns="urn:zimbra"><userAgent name="ZimbraWebClient - GC79 (Win)" version="8.8.15_GA_3895"/><session id="19"/><account by="name">admin@wodel.wd</account><format type="js"/><csrfToken>0_3286b03dad9db813a721f7ca6b96e8ed601ce9ae</csrfToken></context></soap:Header><soap:Body><ZxChatRequest xmlns="urn:zimbraAccount"><type>16</type><clientVersion>13</clientVersion><action>register_session</action></ZxChatRequest></soap:Body></soap:Envelope>
Regards.
Have you checked this: viewtopic.php?f=57&t=65408&p=295719&hil ... at#p295719 ?
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