Problem after upgrade to FOSS 8: Cant open email in web client

alex_rhys-hurn · Post by **alex_rhys-hurn** » Tue Sep 25, 2012 12:50 pm

Hi Folks,
A week ago I upgraded our Ubuntu 10.04 Server with Zimbra 7.2.0 FOSS to ZImbra 8 FOSS
The upgrade procedure went fine and didnt report any issues.
Everything seems to work well with one intermittent exception:
Sometimes when I double click an email to open it it will not open. It will not open in the preview pane either, but if I right click and say "Launch in a separate window" then the email opens and works perfectly.
All my users are reporting this.
Have I done something wrong or do you have any idea what I can do to fix this? I did search the forums and saw the exact same thing described in Zimbra 5, but no solution was posted.
Many thanks in advance.
Alex

ianw1974 · Post by **ianw1974** » Wed Sep 26, 2012 12:13 pm

You could always try stopping zimbra, and then fixing the permissions with this as root user:
/opt/zimbra/libexec/zmfixperms
and then starting zimbra again as normal and see if it helps. Can't think of anything else right now. Hope it helps.

ccelis5215 · Post by **ccelis5215** » Wed Sep 26, 2012 9:50 pm

[quote user="alex_rhys-hurn"]Hi Folks,
A week ago I upgraded our Ubuntu 10.04 Server with Zimbra 7.2.0 FOSS to ZImbra 8 FOSS
The upgrade procedure went fine and didnt report any issues.
Everything seems to work well with one intermittent exception:
Sometimes when I double click an email to open it it will not open. It will not open in the preview pane either, but if I right click and say "Launch in a separate window" then the email opens and works perfectly.
All my users are reporting this.
Have I done something wrong or do you have any idea what I can do to fix this? I did search the forums and saw the exact same thing described in Zimbra 5, but no solution was posted.
Many thanks in advance.
Alex[/QUOTE]
Did you notice that Zimbra 8 enable https by default?
But you can change after.?
ccelis.

alex_rhys-hurn · Post by **alex_rhys-hurn** » Thu Sep 27, 2012 2:08 am

[quote user="ccelis5215"]Did you notice that Zimbra 8 enable https by default?
But you can change after.?
ccelis.[/QUOTE]
Hi Ccelis,
Thanks for the tip on HTTPS. In fact my zimbra 7 was already using HTTPS and so the Zimbra 8 HTTPS is normal for me. I would not recommend anyone to change away from
Why">HTTPS.
Why do you think that HTTPS could be part of this problem?
Thanks,
Alex

alex_rhys-hurn · Post by **alex_rhys-hurn** » Thu Sep 27, 2012 2:09 am

Hi ianw1974
Thanks for the tip.
I will try this.
Alex

ccelis5215 · Post by **ccelis5215** » Thu Sep 27, 2012 4:48 am

[quote user="alex_rhys-hurn"]Hi Ccelis,
Thanks for the tip on HTTPS. In fact my zimbra 7 was already using HTTPS and so the Zimbra 8 HTTPS is normal for me. I would not recommend anyone to change away from
Why">HTTPS.
Why do you think that HTTPS could be part of this problem?
Thanks,
Alex[/QUOTE]

I've read a few posts about this. My fault, didn't read completely your post, it's not related. Sorry for pointing in wrong direction.
ccelis.

edersilva · Post by **edersilva** » Wed Apr 17, 2013 1:02 pm

Hi, Alex
Did you found a solution?
Eder